RSMSPORTSGA
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posted on October 21, 2002 08:32:21 PM new
2022 positives. 1522 are from unique users and count toward the final rating.
64 neutrals.
58 negatives
HOW DOES THIS JEWELRY SELLER CONTINUE SELLING?....I GUESS I AM SHOCKED??
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stonecold613
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posted on October 21, 2002 09:12:08 PM new
Ebay doesn't suspend powersellers. They are on sacrid ground.
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kiara
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posted on October 21, 2002 09:18:58 PM new
Ebay doesn't suspend powersellers.
Yes they do. I have seen it.
RSMSPORTSGA didn't say this was a powerseller anyways.
Besides, don't you have to be -4 before you are suspended? So this seller can go for a long time yet, maybe forever.
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sapington
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posted on October 21, 2002 10:08:50 PM new
Powersellers have to have 98% positive feedback rating, so this is not a powerseller.
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sparkz
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posted on October 21, 2002 10:43:10 PM new
RSM..... What do most of the negs seem to point to? Do they look like retalliatory negs from deadbeats, or misrepresentaiton complaints? Just curious. Regardless of what they are for, he's doing something wrong.
The light at the end of the tunnel will turn out to be an oncoming train.
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fluffythewondercat
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posted on October 22, 2002 09:41:37 AM new
Can't imagine why you are shocked.
When deadbeats can leave negative feedback, and if you are a seller who aggressively negs deadbeats, 58 negs looks downright tame.
Negative feedback means nothing under the current system.
sparkz: So now sellers are responsible if their auctions draw a large number of deadbeats? How?
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rsmsportsga
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posted on October 22, 2002 10:46:26 AM new
SEEMS LIKE CHEAP MERCHANDISE WAS THE ISSUE....I think that is way too many negatives for this few of sales....I WOULD RETHINK MY SELLING ABILITY of WORKING WITH THE CUSTOMER.... IF THAT WAS MY SELLER ID...I WOULD START OVER...HEHEHEHE...BUT...TO EACH HIS OWN!!!!! and the BEAT GOES ON!!! in honor of JACK
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fluffythewondercat
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posted on October 22, 2002 12:13:25 PM new
Here's something happening to us right now, as we speak.
We had a keen bidder who bought 497 items from us over a two month period that ended in August. She was very good about remitting payment and enclosing a list of the items she was paying for.
She has never left feedback for us.
Now, today, the 22nd of October, she informs me in email that there are 35 items that she paid for and never received.
The only way that is possible is if they were lost in the mail. She did not insure any of these shipments, though she now insists that she did insure "some of them".
Of course, we have the paperwork. Her lists, copies of her checks, our internal shipping records. So I know that we are square with her and can prove (as if that matters) we are on the up-and-up.
However, we have a 497 feedback EXPOSURE here.
In theory, she could leave us 497 negatives if we don't cough up the 35 items she claimed she never received (or refund her money).
She hasn't threatened us yet, but I foresee it happening.
If she does leave us 497 negs, how exactly does that make us bad eBay sellers or bad business people?
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fluffythewondercat
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posted on October 22, 2002 12:19:33 PM new
rsmsportsga: One other point and then I'll move on. I've got a lot of work to do.
I think that is way too many negatives for this few of sales.
You're making an erroneous assumption: that feedback = sales. The only thing you can assume is that this seller has sold AT LEAST 2144 items. (2022 positives + 64 neutrals + 58 negatives)
However, he may have actually sold 20,000. You can't tell. Or 40,000.
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toolhound
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posted on October 22, 2002 01:17:18 PM new
How can they keep selling ?
They keep selling because most buyers never look at feedback untill they have a problem with the seller.
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logansdad
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posted on October 22, 2002 01:47:31 PM new
Fluffy: I don't your buyer can leave you 497 negs and still be an active member. I think if they do it would fall under the following ebay policy and would be grounds for suspension:
Shill feedback, offensive - Using eBay User IDs or other eBay members to leave several negative comments for another user (commonly called feedback bombing).
Even if they did leave you 497 negs your feedback rating would only go down 1 pt.
"An Army of One"
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intercraft
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posted on October 22, 2002 02:06:23 PM new
My assumption is that the 497 bids in question were all with the same buyer id. If they leave 497 negs of the same buyer id. It is not "Shill Feedback".
But, 497 neg feedback from same id will result in a -1 to your score. However it will look bad if anyone checks your id.
I would suggest putting this person on you blocked bidder list, then 'trying to work it out' until all of the bid items are 90 days old. Keep them in the 'process' of being fixed and then dump them after the last date to leave neg feedback.
My response may seem a little MEAN, but you have the proof and they didn't buy insurance. Nothing you can do. For all you know, someone else in their house received it, or they misplaced it. 497 items is alot to keep track of.
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fluffythewondercat
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posted on October 22, 2002 02:54:44 PM new
Hi logansdad,
intercraft is correct. The 497 wins are all with the same bidder ID.
(I note that she has moved on to other sellers and I fear for them.)
I do realize my feedback score would only decrease by one, but some people (like rsmsportsga) look only at the negatives. I'm trying to demonstrate, with an unfortunately-all-too-true example, why that isn't effective.
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RSMSPORTSGA
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posted on October 22, 2002 03:03:44 PM new
I look at feedbacks as they are shown...MOST BUYERS DO TOO....no need to GET HUFFY, FLUFFY....HEHEHEHE/...was just commenting and wondering how they could still be selling??...With OUR 6700 + and 6 NEGS...I understand the importance of feedback from the buyers and sellers point of view!!!...and I guess Auction Watch has made their statement on JACK...the thread was closed!!!...THIS THREAD CAN BE CLOSED TOO!!!!
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kshoops
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posted on October 22, 2002 08:01:56 PM new
RSMSPORTSGA:
For what it's worth, I am nearly 100% sure that anyone who would leave that many negatives for you under 1 Ebay ID would surely be suspended and you would get the feedbacks removed. I believe somewhere in Ebay's rules it states that more than 5 or 6 negatives is considered excessive and constitutes grounds for removal, regardless of whether it's under 1 Ebay ID or several.
I know from experience about this also: about a year ago someone bid on 26 items of mine, paid, and then left 26 mysterious neutrals on my account about 2 months after the auctions ended. I notified safeharbor and they removed the feedbacks and gave the person an official warning. Just thought it would give you a little peace of mind.
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zoomin
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posted on October 22, 2002 08:16:30 PM new
fluffy:
on a lighter side, think of the fun you will have when eBay removes 497 NEG feedback comments!
That would have to be a record!
eBay will remove the comments if they nuke you like that so try not to think about it!
...just wondering...
did you take a peek at their 'comments left' section?
(curious if they've negged or power bombed before)
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sparkz
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posted on October 22, 2002 09:03:35 PM new
Fluffy,
That's the reason I asked what the neg's were for. If they were retaliatory from deadbeats that really means nothing to a savy bidder as they can see right through them. However if they seemed legit as RSM indicates, then he is definitely doing something wrong. I totally agree that some categories draw more deadbeats than another and that's why I refuse to list those types of items. However, that's a personal business decision any seller has to make for himself.
BTW, if you get 497 negs from one bidder, you could set an all time AW record for the number of pages in one thread. 
The light at the end of the tunnel will turn out to be an oncoming train.
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RSMSPORTSGA
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posted on October 23, 2002 09:10:45 AM new
KSHOOPS....I LOOKED BACK ON THIS SELLERS FEEDBACKS AND THESE NEGATIVES AND NETRUALS WERE LEFT BY DIFFERENT BUYERS...(I DID NOT RESEARCH ALL 100+...LOL)...SEEMS THE REASON FOR NEGS WERE SHODDY MERCHANDISE, EXCESSIVE SHIPPING FEES, AND DELAY IN SHIPPING?...and this seller keeps MOVING more merchandise....tis the AMERICAN WAY!!!!...(NOT FAULTING THEM AT ALL)....I DID LOOK AT OTHER JEWELRY CATAGORIES AND IT APPEARS THAT IT IS A TOUCHY AREA?...I suppose some catagories are more likely to get negs or neutrals...ANYWAY...WAS JUST SOMETHING I HAD NOT RESEARCHED BEFORE....WE HAVE A 8000 SQ FT warehouse that we can fill up with SELLABLES...think I will pass on the jewelry though...hehehe!!!
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