ahc3
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posted on January 29, 2003 02:00:26 PM
I know I have another one coming, another case of the item described perfectly, and the buyer gets it and is unhappy. I'm standing my ground, I shipped the item as described, and I'm not offering a refund. I really don't care if they neg me, I will just reply to it and state the facts in my response...
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robertsmithson
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posted on January 29, 2003 02:09:20 PM
Return a negative feedback with like feedback. Many buyers have the idea that the sellers won't return a negative with a negative so they can do it for the slightest reason.
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ahc3
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posted on January 29, 2003 02:13:28 PM
I was using vrane.com to return feedback, but that stopped working completely for half.com so I went through and returned feedback to everyone. It is just too time consuming to go through and check feedback received individually and return it. Guess that maybe I could just not leave feedback at all on half, people seem less hung up about it than ebay. Still have to see what I will do...
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jake
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posted on January 29, 2003 08:43:01 PM
You have to be careful selling on half. The buyer can complain to half for any reason and half will refund the buyer from the sellers account. I had that happen a couple of times. The buyer got a full refund plus they kept the item.
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ahc3
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posted on January 29, 2003 08:45:15 PM
Yes, I know it all favors the buyer. I've sold perhaps 2000 items there, nothing like that has happened so far. I do delivery confirmation on everything, so if they do a chargeback and keep the item, I would be more than happy to include the postal inspectors for postal fraud.
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robertsmithson
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posted on January 29, 2003 09:19:38 PM
Soon Half will be so enmeshed with ebay that it will be impossible to tell what's what.
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Roadsmith
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posted on January 29, 2003 09:49:28 PM
I honestly think that most Half.com buyers are new to ebay and have just bought books etc. on Half.com before the feedback system became one with ebay's system. UNTIL SOME OF THESE GUYS GET A NEGATIVE and "feel the pain," they won't understand the impact. Sooner or later, most of them will if they're careless feedback givers.
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robertsmithson
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posted on January 29, 2003 10:48:40 PM
Another excellent reason to not merely leave a positive feedback after the buyer pays. That tactic leaves the buyer wide open to leave unjust neutrals and negatives and they can actually feel smug because they did the right thing in their eyes.
Always wait for the buyer to leave the feedback before giving them one back. For my first four years on ebay I was adamantly in the camp where I thought the seller should leave a positive feedback when payment was received but for the last year I can see the folly of that method of leaving feedback.
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ahc3
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posted on January 29, 2003 10:52:19 PM
Oh, I never leave feedback first on ebay. Half is different though because I think ultimately it does not really matter. People are so quick to give poor feedback on half, that I really don't care anymore. Unlike ebay, communication between buyer and seller is not really encouraged, I think on half people look for the lowest prices and don't really even think about feedback. Many of my bidders have made only a couple of purchases (or this is the first) so I don't think feedback is part of the equation for half buyers.
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stormypetr
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posted on January 30, 2003 06:32:56 AM
There really is nothing to leave feedback for on Half. Most seller to buyer feedbacks are because of good communication and quick payment. You usually never communicate with the Half buyer and the buyer has no choice but to pay immediately. I still try to return feedback on Half but Ebay makes it difficult to figure out how.
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robertsmithson
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posted on January 30, 2003 08:12:42 AM
Almost all of the Half feedback is from buyers wanting to add another positive to their ebay total. Otherwise they wouldn't even bother.
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