Home  >  Community  >  The eBay Outlook  >  Here we go again... Negative Feedback Season


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 rustygumbo
 
posted on August 12, 2004 11:46:42 AM
3 retaliatory negs over the last week, and one neutral that reads, "No Comment". I'm still perplexed on the neutral because I sold an $85 Reebok dress for $30 and never received a single complaint about it. Go figure.

What makes this perplexing is that this happened last summer at this time as well. Anyone else experiencing the same problems?

 
 Gtootie
 
posted on August 12, 2004 11:49:45 AM
I've noticed that newbies tend to come at feedback like a 3rd grade teacher grading papers.

I haven't had anything like that yet, but the day isn't over either.

Debbie



Be kind. Everyone is fighting their own secret battles.
...Author Unknown
 
 bizzycrocheting
 
posted on August 12, 2004 12:50:35 PM
I received a neutral yesterday AND I've noticed that I'm filing more NPBs. What gives at this time of year?

Diane

 
 classicrock000
 
posted on August 12, 2004 01:11:32 PM
Hurricane season

 
 rustygumbo
 
posted on August 12, 2004 01:57:00 PM
Here may be a very logical explanation. High volume buyers generally have more money than the average income. Hence the higher volume. These people also have enough money to have two homes, or go on vacation somewhere out of their area. They don't buy as much in the summer. We miss these people alot. Unfortunately, this also means that some of these people bid, and then forget b/c they went on vacation. Sound familiar????

This of course opens the door to being hit more often by newbies who are irresponsible.

I'm really ticked at the latest retaliatory because they have over 300 positives. They were sent numerous emails and nothing. Finally, they get negged. So, they retaliate with a negative, but admit they had problems paying and apologized. Yet, they still neg me.

Ironically, I have screwed up an order here and there, and these are the nicest people on the face of the earth. None have given me any problems and have always left me a positive for rectifying the problem. It is always the deadbeats. It would be nice if sellers could file a retaliatory neg mark against these bidders, and once they get 3 of them filed for retaliating, then ebay would remove all of the negs they leave and suspend them indefinately. This would be very easy for ebay to manage, because as a seller we have to file the FVF if we want a refund for fees and ebay can verify we did that as part of the requirement. This would help honest sellers who get hit with these idiots and start to weed out these irresponsible morons.

 
 replaymedia
 
posted on August 12, 2004 06:33:56 PM
I know what you mean. I've screwed up plenty of orders in my day, and the customers are always helpful, considerate, and perfectly willing to let me fix the problem. They have invariably all left either good or no feedback- not one neg over a genuine problem.

Every single one of my negs is, at least in my own opinion, completely unjustified or unrelated to anything I had any control over.
--------------------------------------
We do not stop playing because we grow old. We grow old because we stop playing -- Anonymous
 
 Libra63
 
posted on August 12, 2004 06:42:20 PM
Not must doing with me this summer. I think I have eBay burn out. I'm tired so I will see what happens in September. Then I will start posting again. I wish eBay could fix the feedback system to where the seller can't leave feedback until the buyer does. I use to leave feedback first but lately I have left that to the buyer. There are just too many new buyers.


Does anyone else feel this way?

 
 rustygumbo
 
posted on August 12, 2004 06:42:34 PM
ok, so i emailed the person regarding their neutral to see what the problem was that deserved a neutral.

here is what they said, "You complained about 40 cents"

this is the best part of all of this. they paid through Paypal, but instead of paying me $7.50 for shipping, they paid only $2.00. so, I refunded their payment, and told them the correct amount was $7.50 for shipping, not $2.00. They resend payment, this time for only $7.10. So, I emailed them back and told them that they still paid too little, and that I had told them shipping was $7.50 in my previous email. In that very same email I wrote, not to bother because I don't want to refund another payment.

I got a neutral because I told someone that they paid me too little, not once, but twice and now I'm the bad guy because in their mind, I made a big deal over 40 cents. See what happens when you give a little.... This nutjob takes a bunch, and then stabs me in the back.

Well, I'm now becoming tight@ss about the whole thing. I don't plan to cut anyone a break ever again. If I can be nice and these dipsh!ts want to be that way about it, I'll play along, but that means NO feedbacks for anyone any longer.
[ edited by rustygumbo on Aug 12, 2004 06:43 PM ]
 
 
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