dst1
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posted on November 10, 2004 06:44:34 AM new
Another seller has stolen my pictures. This is the second time this has happened. I've tried to contact Ebay via their site, but the complaint page keeps returning. If you have a direct e-mail address, I'd appreciate it. Thanks.
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bizzycrocheting
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posted on November 10, 2004 06:49:07 AM new
Go through VERO. Those are your images and the other party has stolen them. I tried to go through ebay to stop someone who had stolen my images with my watermark clearly across them, and ebay took a couple of days to respond and then refused to do anything as I didn't have the original images attached to my older auction EVEN THOUGH MY WATERMARK WAS A CLEAR AS DAY! I was told to go through VERO next time and it would be taken care of right away.
Diane
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jackswebb
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posted on November 10, 2004 06:53:28 AM new
I was going to say give live help a shot, no pun intended.
Then I saw bizzy,,,this IS pathetic when e bay does this kind of thing. Just what drugs are those people on?
the UGLY
The GOOD,the BAD and the UGLY. The so so and the Oh well,,,,,,,
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Gtootie
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posted on November 10, 2004 06:58:18 AM new
This has happened to me several times. When I went through eBay I didn't hear anything from them until the auction had ended. After that I went through VERO. The auctions were shut down the next day.
When one seller stole my pictures 3 times, she was booted off eBay.
Debbie
Be kind. Everyone is fighting their own secret battles.
...Author Unknown
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dst1
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posted on November 10, 2004 07:06:59 AM new
How do I contact VERO? It appears that there are specialized categories? Thanks for all your help.
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Libra63
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posted on November 10, 2004 07:19:12 AM new
dst, Here is the eBay page you will need to report stolen pictures.
http://pages.ebay.com/help/confidence/vero-image-text-theft.html
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bizzycrocheting
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posted on November 10, 2004 07:22:31 AM new
Here is the link to vero:
http://pages.ebay.com/help/confidence/vero-rights-owner.html
This will explain what how to file as well as all the information you will need to go after the thief.
Good luck!
Diane
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Libra63
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posted on November 10, 2004 07:39:15 AM new
What you should have done was write the seller and tell them you don't appreciate them stealing your pictures. Tell them to remove them immediately. Be nice the first time, If you need to remind them again then report them. Did they copy them to their photo service or did they use them from, I assume you use Vendio, your service. Check your bill and see if you were charged for them to use your pictures.
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bizzycrocheting
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posted on November 10, 2004 07:50:14 AM new
Libra wrote: "What you should have done was write the seller and tell them you don't appreciate them stealing your pictures. Tell them to remove them immediately. Be nice the first time, If you need to remind them again then report them."
Why should dst1 write to the thief? Did the thief write dst1 to ask her permission to use the images? No. And why should DST be nice to someone who stole from her? If someone robbed your house, would you be nice to them? DST needs to go after them, no warning. It will teach the thief a lesson and ebay will him/her a strike for stealing the images.
Diane
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ebayvet
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posted on November 10, 2004 08:56:49 AM new
I wouldn't go the nice route either, if ebay has a process where the auction will get shut down, that is what I would do too.
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dst1
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posted on November 10, 2004 09:21:07 AM new
Libra, this isn't the first time this has happened. The first time I did send them an e-mail and received no response. I ended up having the pictures removed via Ebay's website. I wanted to go the same route (filing through Ebay's site), but I had problems with submitting the information. That's the main reason why I posted this message.
This person is absolutely aware that he/she should not be using my pictures.
To make matters worse, this person took my idea and started listing the same merchandise. Since America is a Free Country, there isn't anything I can do regarding similar merchandise. However, the last straw is stealing my pictures.
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Gtootie
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posted on November 10, 2004 10:53:59 AM new
The first time someone stole my pictures, I contacted eBay. When they didn't get in any hurry to do anything about it, I contacted the seller and suggested she not use my pictures. She ended the auctions that day. I guess she thought I wouldn't bother to check on her again, so a few days later she put the auction back up with my picture. That's when I contacted VERO.
If someone honestly does not know they shouldn't take someone else picture, the letter from VERO will shake them up and they probably won't do it again. The others deserve to be booted.
You can also get them for copying your auction. Wording and style, even if they use their own picture. It has to be very obvious though.
Debbie
Be kind. Everyone is fighting their own secret battles.
...Author Unknown
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Libra63
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posted on November 10, 2004 04:06:43 PM new
Then use the link I posted above.
Bizzy- The reason to be nice is the way I handle my business and it works. When mine were stolen I wrote the Seller explaining what I went through to get my pictures. Then he wrote back that he didn't have time to take his own so he took mine. I wrote back again and said remove it or Ebay will notify you. He removed it. This all happened within a day. This is a little different than robbing my house. It's only a picture and if you know this seller does it all the time then with enough reports he will be kicked off eBay.
Vero is not the way to go as this is not a Vero problem. Since your seller is not on the Vero list nothing will be done but since he stole your pictures email eBay through the link I posted. It does work..
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Gtootie
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posted on November 10, 2004 04:34:34 PM new
Libra
This IS a VERO problem. They are his pictures with his watermark. He owns the pictures and all rights to them.
Once dst1 files a complaint, he is a VERO member. It doesn't matter if the guy stealing the pictures belongs or not. The owner of the pictures or copyright files a report and the auction is ended. The third time the guy stealing the pictures is reported he is booted from eBay.
Here is the process: You go to VERO and download a form. Fill it out and FAX it to them. They will then e-mail you with the electronic version of the form that you can use for e-mail. You have to FAX the first one with your signature. You can then ask them to add your About Me Page to their list of VERO members on eBay.
Be kind. Everyone is fighting their own secret battles.
...Author Unknown
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Roadsmith
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posted on November 10, 2004 05:12:08 PM new
Dumb question here. How do you know when your pictures have been stolen? I'm guessing you'd stumble on them by mistake if you were searching a category you sell in? On my Vendio account, would stolen picture charges look any different from any other?
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sparkz
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posted on November 10, 2004 05:17:53 PM new
Send him a bill. Demand 75% of the closing bid price for royalties. Threaten to sue him if he doesn't pay. Put him in small claims, get a default judgement, and turn it over to a collection agency. You won't get any money, but you can help screw up his credit rating.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
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Gtootie
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posted on November 10, 2004 05:20:29 PM new
I was doing a search to see how many other people were selling an item I had and what their prices were. I have a very easy to spot watermark. There it was, right there on the gallery picture. I looked at the properties to see if she had saved it to her hard drive.
The thing that amazed me was that 2 people were stupid enough to use a picture that was that clearly marked. And marked with something that unique.
Be kind. Everyone is fighting their own secret battles.
...Author Unknown
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bizzycrocheting
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posted on November 10, 2004 05:43:14 PM new
I may be in a party of one, Libra, but I'll be darned if I'm going to be nice to someone who steals from me. I work hard on my images and auctions. I am nice to sellers. I do send my customers over to other sellers' auctions, and on more than one occasion, I have helped other sellers with their auctions. But I WILL NEVER be nice to someone who steals from me.
Roadsmith -- The way I found out someone stole my images (for the second time) was when I checked to see the "highest" first of the auctions in the category I regularly list in. Also, I have found some that have copied my whole listing. I found them out by just browsing the category I list in.
Diane
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Gtootie
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posted on November 10, 2004 06:01:40 PM new
Diane
You are not a party of one. I feel the same way. I bought a nice camera and scanner. Then I taught myself how to edit and crop pictures. And I learned by mistakes about size and lighting.
I don't like it when others take the easy way by stealing. They can spend the same time, effort and money I did.
Debbie
Be kind. Everyone is fighting their own secret battles.
...Author Unknown
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OhMsLucy
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posted on November 10, 2004 06:31:14 PM new
I'm with Diane and Debbie on this one.
There's a long learning curve to successful eBay selling. I'm more than willing to help out another seller but I resent having my pictures stolen and my auction descriptions plagiarized.
It takes a lot of experience, expensive equipment and time to take good pictures.
It takes a lot of research and knowledge in your field to write a good auction.
It takes a lot of mistakes and snafus to find out what keywords make up the best title.
I've had pictures and descriptions lifted a few times. I knew they were mine but because the "lifter" had used eBay's dreadful imaging they could barely be seen so I didn't bother doing anything about it. Since these were one-of-a-kind items for me there was no real harm done.
This board is full of eBay sellers who help one another. Which is wonderful! 
It's the lazy sellers who take advantage of the rest of us. I wonder how many read this board and use our collective knowledge but never contribute a single thing?
Me
grammar edit
[ edited by OhMsLucy on Nov 10, 2004 06:31 PM ]
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Libra63
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posted on November 10, 2004 07:15:41 PM new
"It's the lazy sellers who take advantage of the rest of us. I wonder how many read this board and use our collective knowledge but never contribute a single thing?"
It's the people that read these boards that don't wish to participate in Vendio. I will bet that eBay is one. You can read the community boards and not have to belong to Vendio. You can't post.
A year or so ago there were some smart posters that could find things in auctions that were against eBay's rules. They posted in here and many auctions were discontinued. i.e. keyword spaming is one.
.
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kiara
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posted on November 10, 2004 08:01:02 PM new
I wonder how many read this board and use our collective knowledge but never contribute a single thing?
If some lurk and become better sellers and buyers, more power to them. Not everyone feels comfortable posting on a public board. Maybe others have seen it all, and the only info they really have left are their own secrets of success which they don't want to share.
And others probably think everyone here is crazy. 
BTW, anyone can read Vendio's 'tips and tactics' as well and gain tons of useful info at this link.
http://www.vendio.com/service/tipsandtactics/index2.html
Dealing With Copycats
[ edited by kiara on Nov 10, 2004 08:04 PM ]
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RennVendio
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posted on November 10, 2004 08:17:43 PM new
In the end, a watermark is the probably the best deterrent against these thieves. Especially if you overlay your eBay ID, or website URL over a reasonable surface area of the item, I bet the chances of a competitor using one of your images is very slim. The way I look at it, at least watermarking keeps image theft to an absolute minimum...
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parklane64
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posted on November 12, 2004 10:59:45 AM new
I like to collect pictures of nose art from airplanes. It doesn't matter to me what is on the picture as it is just for my own pleasure. I find that a seller's ID on a picture is most annoying, so that is what I recommend. Some people disable right clicking on their listings, but that is no impedance to my saving a picture.
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Libra63
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posted on November 12, 2004 03:22:13 PM new
Parklane that is a great collection. The art work is gorgeous. Were you around when someone had an album of them they were auctioning off. It was awhile ago so maybe you weren't around yet. I can't remember what he got for it. I guess his dad was a WWII pilot and collected them. I sold one a couple of months ago, did you buy mine?
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Japerton
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posted on November 12, 2004 03:24:29 PM new
Right click can be easily circumvented.
The PS Elements has an easy watermark feature.
~~~~~~~~~~~**~~~~~~~~~~~
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...and he must possess a kind eye...
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