HelgaGPataki
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posted on January 6, 2005 09:07:10 AM
I'm a little beside myself.
Another seller purchased an item of mine last week. I packaged and shipped it the following day.
I get a "positive" today saying that my shipping was high but she needed it or wouldn't have bought it.
I'm a bit miffed. My shipping is stated in my auctions. It barely covered the cost of the item to ship and the envelope. It's not like it was $15 to mail a ring. It was $3.50.
I have not left her feedback yet and was interested in what type of feedback would be okay to leave. I actually thought of leaving her a neutral but can she do a chargeback through PayPal if she gets mad even though she's received the item (I use DC so i have proof) and she's acknowledged receiving it by leaving feedback?
Should I email her? Or just let her know I'm ticked (politely) in her feedback?
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replaymedia
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posted on January 6, 2005 09:41:53 AM
I wouldn't contact her or leave any feedback at all. She doesn;t care if you're miffed. She's not completely happy, and you'll just set her over the edge.
You got your money, she got her thing, she didn't hurt your feedback.
Let it go. No feedback or anything else that will only stir up trouble.
If you are one of those sellers who reply to ALL feedback (even positives), go ahead and explain yourself in your feedback. If your feedback is just a long list of green positives, ignore it completely. Your response will only call attention to it. No one really reads positives.
--------------------------------------
Replay Media - The best source for board games, card games and miniatures on the web!
http://www.replaymedia.com
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mamachia
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posted on January 6, 2005 09:56:14 AM
Hi Helga,
Not leaving feedback especially if she is a seller is just as bad as a negative.
She will probably ask you to leave her feedback as well eventually.
Ignore her and move on. Probably nothing in life would make her happy.
Rosanne
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mcjane
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posted on January 6, 2005 09:59:00 AM
replay's got it right. Let it go, do nothing.
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tomwiii
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posted on January 6, 2005 10:55:04 AM
Although I feel it's a smidgen extreme, Ralphie advises that ya pinch her & make her bark like a dog...
I, otoh, advise you to just IGNORE & BLOCK (both bids & email)...
VISIT: Ralphie's Eclectic Garden of Earthly Delights & Swedish Marital Aids here:
http://tinyurl.com/3rd5a
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dadofstickboy
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posted on January 6, 2005 10:57:08 AM
I'd put her on my BBL to make sure she never gets ripped off again!
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sanmar
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posted on January 6, 2005 11:50:52 AM
Helgs: Don't lose sleep over this, you can't please everyone. $3.50 is dirt cheap for S & H. So you don't get a positve feedback, no harm done.
Life Is Too Short To Drink Bad Wine
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ebayvet
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posted on January 6, 2005 12:43:47 PM
I don't like the negatively worded positives but I prefer them to positively worded negatives!
Depending on my mood, I would either ignore (probably the best advice) or leave the EXACT same feedback for her as she left for you, since she is a seller too and see if she likes having that kind of feedback. Might make her think. Either case, I will block bidders who leave negatively worded positives if I catch them, sometimes I don't.
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peiklk
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posted on January 6, 2005 12:54:50 PM
Leave her a NEUTRAL!
That's the best option in this situation.
------
"Bend over backward for the customer. Don't bend forward."
Bush/Cheney 2004 -- FOR AMERICA'S SAKE!
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sthoemke
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posted on January 6, 2005 02:07:31 PM
At least it wasn't a "positive" negative.
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getkicksonrte66
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posted on January 6, 2005 02:58:45 PM
I'd IGNORE her & do nothing.
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longtime1
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posted on January 6, 2005 03:04:53 PM
You're evidently dealing with someone who's liable to leave any sort of follow-up to the feedback left already. Why take a chance and escalate the situation into something more. I'd advise leaving a positive that says," Transaction completed successfully"
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tomwiii
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posted on January 6, 2005 03:40:00 PM
Tooooooooooooooo conservative!!!
I think:
"Go away, poo-poo breath"
is far more appropriate, heart-warming, and sweet...
VISIT: Ralphie's Eclectic Garden of Earthly Delights & Swedish Marital Aids here:
http://tinyurl.com/3rd5a
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glassgrl
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posted on January 6, 2005 04:16:29 PM
I had to think about mine for a while. But since he'd alread left a BIG FAT NEG for me, I decided to return the favor.
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback&userid=proudpep
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HelgaGPataki
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posted on January 6, 2005 04:45:20 PM
Yes of course it's better than a positive negative but jeez. I replied to it stating that my shipping was only $3.50 to cover shipping and packing (envelope).
I have a feedback left in my browser for her ~ I haven't left it yet and don't know if I should leave a positive or a neutral that says:
Thought ship was high but needed the pattern so I sold it to her anyway ~ Cheers
Hers to me was:
shipping high but I needed replacement pieces otherwise wouldn't have bought
That way she gets a feedback (positive? neutral?) and I get my point across.
I will leave it open in my browser for now until I hear more advice.
Thanks guys!
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classicrock000
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posted on January 6, 2005 05:00:13 PM
"Thought ship was high but needed the pattern so I sold it to her anyway ~ Cheers"
you should put
The shipping was low,but deceided to give her a break because she needed the pattern.
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glassgrl
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posted on January 6, 2005 05:04:11 PM
shipping stated in auction and she's already left you feedback. hmmm.
I don't know. I definately wouldn't leave her a neg. Maybe a neutral at most.
Would definately leave her a positive negative.
"WHINES about Shipping CLEARLY stated in auction BID ANYWAY Undeserved Feedback"
you have 2 characters left. That's the best I could come up with.
"It is only with the heart one sees rightly,
what is essential is invisible to the eye."
Antoine de Saint Exupery
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HelgaGPataki
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posted on January 6, 2005 05:11:34 PM
So I've got
Shipping was too low but needed the pattern so I sold it to her anyway ~ Cheers
or
The shipping was low,but deceided to give her a break because she needed the pattern.
or
"WHINES about Shipping CLEARLY stated in auction BID ANYWAY Undeserved Feedback"
or
Thought ship was high but needed the pattern so I sold it to her anyway ~ Cheers
Any other suggestions?
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PawsAwhile
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posted on January 6, 2005 05:18:37 PM
I vote for "WHINES about Shipping CLEARLY stated in auction BID ANYWAY Undeserved Feedback"
I wouldn't give her a positive. Neutral at least but leaning toward Negative
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bizzycrocheting
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posted on January 6, 2005 06:04:55 PM
Helga -- I wouldn't leave any feedback at all. I would just let it go. Some people you just can't please. Had she left you a neg or neut, then I would say to give it back to her. BUT, she left you a pos. People don't read pos fb. I know I don't. I look for the negs and neuts to find out what they were for before bidding.
Diane
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stonecold613
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posted on January 6, 2005 07:11:58 PM
She paid right away. She deserves a positive. Any other type is feedback extorsion and retalitory.
It is sad when people come here to complain about feedback when they are just as guilty of abusing the system.
.
.
.
Alive in 2005
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OhMsLucy
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posted on January 6, 2005 07:26:23 PM
I agree with Stone. She held up her end of the bargain - she paid. She also left you positive feedback. Either leave her the same or don't leave any at all. If you leave her a neutral or negative you will look as petty and childish as all get out!
If you did reply to her feedback you've already done that.
As far as the shipping, I doubt I would charge more than $1-1.25 + insurance (if needed) to send a ring unless the buyer specifically asked for priority mail, in which case the S/H would be $3.85.
JMHO
Lucy
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HelgaGPataki
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posted on January 6, 2005 07:41:58 PM
Stonecold I believe you live a really sad life for as condescending as you are (at least to me). You belong on the eBay sellers board with all the other "know it alls".
Why am I abusing the feedback system? Because she left me a poorly worded positive? I'd have rather not have any feedback at all.
I bust my @ss trying to make sure everything I sell is made properly and shipped promptly. I dont rape people on shipping costs, I dont use Priority mail boxes turned inside out and send things Media Mail.
I didn't mail a ring. It was something else. I don't sell jewelry. I sell handmade crafting items and other odds and ends that I find, magazines, patterns, books, videos, etc.
$3.50 was hardly a huge amount for shipping considering it cost me almost $2.00 just for the postage amount alone.
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bjboswell
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posted on January 6, 2005 08:00:19 PM
Helga, One of the best things about this chat area is that you can get your ya yas out! Lord knows we girls esp need that! If someone left me that feedback I would feel the same as you do for sure. I would come to this page and get my pats on the professional back. We work hard doing this ... heck I was up at 7am getting auction junk done, its 11pm and I'm still here. No one deserves to be treated poorly with feedback unless it is deserved. NPB comes to mind... if I were you I would let it go. No feedback from sellers as a buyer makes me cranky. As a seller I like my customers to acknowledge my hard work.... she will get the message and if she doesn't from this... well some day someone will nip her little bud! But do put her on your BBL.
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HelgaGPataki
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posted on January 6, 2005 08:04:03 PM
Thanks for the post bjboswell.
I put her on my BBL immediately. Before I even came here.
I'm going to hold off right now on leaving anything. I have 90 days to do so and I'm left with about 80 before I have to leave anything so I'll see what I do.
Thanks again.
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Gtootie
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posted on January 6, 2005 08:15:29 PM
I don't agree that a buyer deserves a positive simply because they paid or paid quickly. They do all kinds of things after they pay. Feedback should be based on the whole transaction.
$3.50 is not out of line on shipping. If you don't charge for your envelope, label, ink and padding you are going to lose money. And your time is worth something also.
The postage was stated in the listing. If the buyer didn't like it she should not have bid. Once she did she should not have said anything. Maybe a dose of her own medicine would make her think twice next she leaves feedback.
Helga, you do whatever you want. Leaving her a neg, neutral or nothing at all is not petty, extortion, retaliatory or abuse of the system.
Be kind. Everyone is fighting their own secret battles.
...Author Unknown
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peiklk
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posted on January 6, 2005 08:50:40 PM
Feedback is a service to OTHER SELLERS -- helps us to know what to expect from customers.
Not leaving feedback shouldn't be an option.
Leave a neutral or a negative.
------
"Bend over backward for the customer. Don't bend forward."
Bush/Cheney 2004 -- FOR AMERICA'S SAKE!
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jackswebb
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posted on January 6, 2005 09:02:51 PM
Stonecold is an IDIOT just put the Moron on Ignore,,,,,which is like sticking your head in the sand while your AZZZZZZ get's shot off....just IGNORE him. he's an IDIOT! He'll soon be sending you some Burger King thing, hahahahaha......
I give a Rats Azzzzz what he spouts..He's NASTY and NEGATIVE.....a teeny little,,,,man? A REAL loser.....
GET lost little man......
and the Beat Goes On,,,,,,
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ebayvet
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posted on January 6, 2005 09:06:31 PM
"It is sad when people come here to complain about feedback when they are just as guilty of abusing the system."
Actually, the way the current feedback system is set up, I think a seller is STUPID to do feedback any other way than to protect themselves.
Personally in this case, I would give positive or none at all, I don't think it warrants a neutral or a negative. I don't think doing what it takes to avoid negative as a seller is abusing the system. The system is already broken when a deadbeat can leave you a negative and call you a crook for not shipping the item when in reality they never paid!
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HelgaGPataki
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posted on January 6, 2005 09:24:27 PM
Aghh I don't know what to do. I've been batting this around in my head all night.
If I leave a positive and word it negative people may never read it because many people (including me) don't read positives. I don't get why you would buy something you want (or in this case needed), know what it costs to ship and then complain in the sellers feedback when the entire transaction happened in less than a weeks time. The whole entire thing together cost less than $6.00 with the auction total and the "excessive" shipping.
If I leave a neutral people will see it and wonder why she received it and look into it. Maybe she's done this to others. I have to look and see what feedback she's left for other sellers. I think I might go do that now.
I have never had this problem before. I don't leave feedback until I receive it because I know the transaction is over. I know many people do that.
Let me check her feedback left profile...
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