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 valo3456
 
posted on August 26, 2005 11:23:47 AM

Please go to my auction and look at my picture. A ton of my auctions have messed up pictures...HELP! check auction #5605493482
Please tell me its Maintenance doing this. "I am having a pannic attack". I have over 1,600 ebay store auctions running and I have a lot of messed up pictures that were fine when I listed the auctions;

August 24, 2005 | 12:54PM PST/PT


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 carolinetyler
 
posted on August 26, 2005 11:45:09 AM
It looks like there are a few that have problems - some are just fine. Strange that the store/gallery pic is ok but the auction pic is funky. It almost looks like something glitched in that template, if it was the pic itself it would have a problem in the gallery as well.

I would contact Vendio help/technical services and have them take a look asap, it doesn't look like an Ebay issue IMO.
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Caroline
 
 photosensitive
 
posted on August 26, 2005 12:28:35 PM
I looked at several of your auctions. Most were OK but 2 I looked at were very messed up. If you look at the source (http://imagehost.auctionwatch.com/preview/va/valo3456/ASb75.jpg) you will see that it looks the same with missing color and misaligned graphics.

Looks like the file was corrupted during upload or in the Auction Watch data base. If your original looks correct you should be able to upload with the same name and overwrite the bad file.

-----o----o----o----o----o----o----o----o
“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
 
 valo3456
 
posted on August 26, 2005 02:15:10 PM
It looks like I'm not the only one having problems with my pictures. Someone else has written into Vendio and said they were having problems too! Almost 1/3 of my pictures are messed up out of 1674 auctions 56 pages. Heres a link to the sight http://www.vendio.com/mesg/read.html?num=15&thread=95155


 
 carolinetyler
 
posted on August 26, 2005 03:12:09 PM
http://www.vendio.com/mesg/read.html?num=15&thread=95155

VENDIO'S RESPONSE:

Hi there,

Per our announcement:

We have recently identified that some images have been corrupted after a disk replacement in the image hosting system on Thursday, 8/25. We will be fixing images involved over the next several hours. If you would like to fix existing images immediately, you can delete and replace the existing image files that appear corrupted in your Image Hosting account using the same file name. The newly uploaded images will then be available for existing listings as well as new ones. We apologize for any inconvenience this hardware fault has caused.

We are in the process of restoring images that were corrupted and expect this process to be completed within the next few hours.

Thank you for your patience.

Best regards,

Diana
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Caroline [ edited by carolinetyler on Aug 26, 2005 03:12 PM ]
 
 photosensitive
 
posted on August 26, 2005 04:00:10 PM
I just got a shock. I was adding pictures from my desktop to our online store. I forgot that I downloaded one of Valo's corrupted pictures to look at in PhotoShop. When I did a preview of the store listing there was the corrupted picture! Had to do a fast shuffle to replace it before uploading.

-----o----o----o----o----o----o----o----o
“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
 
 valo3456
 
posted on August 26, 2005 07:35:51 PM
It's 10:38 and pictures are still not fixed.

 
 valo3456
 
posted on August 27, 2005 07:50:26 AM
This is the kind of damage I have been seeing in my pictures.

http://imagehost.vendio.com/preview/va/valo3456/ASf120damaged.jpg

and that is one of the better clearer pictures. I have been up most of the night trying to figure out why I wasn't hearing from many other people with the same problems and I trying to fix this myself.
Finally I just shut everything down again, cleared cookies again, cleared files again, but this time I totally unplugged my computer and started it up again and now my pictures appear to be fixed. I had hundreds and hundreds of damaged auctions and for some reason it was mostly me that was having problems so it had to be something that was going on with my computers. The pictures were messed up on my husbands computer too!
As far as I know without checking 1670 auctions one at a time they are now fixed.
[ edited by valo3456 on Aug 27, 2005 09:12 AM ]
 
 neglus
 
posted on August 27, 2005 08:29:30 AM
Yikes! Were these images that were uploaded on the 25th? I checked my images uploaded that date and they looked ok - I am not about to check my 5,900 listings to see if any are affected. I hope they fix it soon!
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 valo3456
 
posted on August 27, 2005 09:14:49 AM
Now they are all fine (as many as I checked anyway) but I had to clear everything in my computer and shut down totally up plug and re-start up again. I must of had some kind of virus if you copy and paste this and put it into the address bar you will see what my pictures looked like-> http://imagehost.vendio.com/preview/va/valo3456/ASf120damaged.jpg now after clearing everthing on the computer and re-starting everything is fixed. I had something that messed up the html code in my computer and it was only my pictures in vendio that was effected by this. If anyone else is having problems like this try clearing everything and see if that works for you. Vendio never got back to me they were no help I had to figure it out on my own.
Valorie

 
 
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