I have a case of credit card fraud. They paid to my merchant account and not paypal.
Someone managed to slip by and get a $700 order out of me. It was my mistake - the zip code verified but not the address and it shipped when it should not have.
I doubt I will get my merchandise back, but whoever did this needs to be arrested and have charges filed.
Who should I contact? This was sent via UPS so I dont know if mail fraud laws apply.
Thank you
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posted on March 13, 2006 03:08:33 PM
If you think it has not been delivered yet,you can ask UPS to withhold the package from delivery.
If the order was charged to your merchant account,your merchant account provider would notify you,if not,call them and ask them what you need to do.
How did you find out it is fraud??
posted on March 13, 2006 03:25:01 PM
I would contact the sheriff's dept in the buyer's home county, but before you do make sure that it is fraud and not just a new address for the customer.
If they have done a charge back to the card, or it has been rejected by the credit card company as a stolen card, then you are clear with pressing charges.
I hope you sent the shipment with a signature confirmation.
Also, if the purchase was through eBay, notify eBay immeditately so they can investigate as well.
posted on March 13, 2006 03:51:10 PM
It is getting to point you need to hold shipping until everything is certain but then you would have some super miffed customers.
Would it not be better on a Merchant credit card charge to hold item until you are certain it clears? I was under understanding it only took about a day for funds to go into your account as long as it is not a weekend. Hope you file charges if you can't stop shipment from your end, and it was not a legitimate credit card charge.
**************
Without my ignorance, your Knowledge would be meaningless.
posted on March 13, 2006 04:02:29 PM
This was delivered via UPS and signed with a signature. I found a chargeback was issued against the account today.
I spoke with the boyfriend on the phone today. Apparently the recipients brother has a history of stealing credit card numbers and will be shipping the merchandise back to me.
I am going to give them until the end of the week to get it to UPS before I file charges.
[ edited by toben88 on Mar 13, 2006 04:03 PM ]
[ edited by toben88 on Mar 13, 2006 04:05 PM ]
posted on March 13, 2006 04:19:48 PM
How do you know they are not all in it together??
I would give them an ultimatum,ship it back and prove it,else you will call the local police to come knocking on the door.
If you lose the chargeback,there is a chargeback fee and if your get enough chargebacks,your merchant accoun provider could either hold on to the proceeds longer or they could establish a reserve on your account.
/ lets all stop whining !! /
[ edited by hwahwa on Mar 13, 2006 04:22 PM ]
posted on March 13, 2006 08:19:07 PM
??? Why are you waiting a week to report a theft?
I just do not understand that mentality.
The person is a thief. They stole a credit card, stole your merchandise and you are willing to write it off so they can continue doing more of it?
The people who steal credit cards are banking on 2 things (pun intended!).
1. Most local law enforcement offices are too busy to prosecute credit theft. 2. Most of the individuals who are victims of theft by deception do not take the time to pursue prosecution.
Stand up and grow a backbone. Report this jerk. Contact his local sheriff, give him the info you have. Also call the local District attorney and tell them you want some action on it now.
If not, he will probably return the shipment using your UPS account and you will be out shipping both ways. That is if you are just lucky and he does not steal your UPS account number to have other items shipped to his address ON YOUR ACCOUNT.
Oh brother, I should just hit delete now, but I am going to post this just with the faintest hope that you come to your senses in this lifetime.
posted on March 13, 2006 08:34:38 PM
If he ripped me off for $70.00, I'd do exactly as LtRay said. I'd report him to every cop between my house and his. But for $700.00, I'd probably show up on the SOB's front doorstep and retrieve my merchandise or his head. Then, I'd proceed to the local sheriff's office and sign a complaint in person. How far away from you does this crook live anyway?
If Murphy's law is correct, everything East of the San Andreas Fault will slide into the Atlantic
posted on March 13, 2006 09:14:14 PM
I have had this happen to me. I reported it to his local sheriff and when they gave me the run around, I called his county DA.
2 months later I received the satisfaction of not only hearing they pinned him with credit card theft and mail fraud, they also locked him up on drug charges. The jerk had stolen his pastor's credit card. He also had an AOL "about Me page" where he boasted of being a local prison guard who had his application in to the sheriff's dept.
