Home  >  Community  >  The eBay Outlook  >  Policy Enforcemnt - What a joke!!


<< previous topic post new topic post reply next topic >>
 gtonline
 
posted on January 22, 2007 09:34:38 PM new
I'm a powerseller in the cell phone accessory category. As I'm sure some of you have had some listings pulled down from excessive shipping, it is very frustrating. I had some pulled down in August and ended up dropping our shipping prices. Since then I have aggressively been reporting listings at almost 100 per day of people who have listings at a fixed price for .01 or .02 with $3.99 shipping and sometimes even a product that I'm selling at $5.99 + $3.99 shipping, they're selling at $2 + $7.30 shipping.

One Company I have aggressively been reporting has been this company which owns the 4 user ID's AccStation, eForcity, itrimming, and EveryDaySource. They consistently flood the market not only breaking the 15 identical items limit but also the shipping policy with almost all of their stuff at $.01 or $.02 fixed price with $3.99 shipping.

I have emailed ebay numerous times and their answers have been very vague. Now I've noticed something. If you do a search on ebay for "V3 Charger", then sort it by "lowest price first" and filter it by "Buy It Nows" only, you will see the first 7 or so pages are flooded with their products. They've got to have close to 300-400 listings with the same picture, they just cleverly change up the title a bit. Is that legal to do on eBay? Am I wasting my time by reporting them 20+times a day? Or is that ok to do? I sent eBay the same email asking if thats ok to do because I would be doing the same thing and still no answer back from them yet quite a few days later.

Anyone's thoughts or ideas would greatly be appreciated. If you'd like to even report some of their listings that'd be even better!

Tony
 
 agate18
 
posted on January 22, 2007 09:56:33 PM new
Find out who the lawyers or Solicitors are for Ebay and talk to them. That way you might get some sense out of them instead of the stupidity or garbage you are getting , if any at all.

 
 kozersky
 
posted on January 22, 2007 10:01:18 PM new
The real joke is the method of communication - "email."

I am always at a loss to determine why anyone relies on email for communicating with ebay. Especially something that is important and is being ignored.

Write a real letter to ebay legal and Bill Cobb's office. Document that you have had your business interrupted by the closure of your auctions. State that ebay's actions have caused you financial harm. Further document that other sellers are allowed to continue with listings that are similar to your listings, which were closed.

Demand that ebay apply their policy equally throughout the site.

Send your letters Certified w/return receipt.



 
 agitprop
 
posted on January 23, 2007 12:59:44 AM new
If you want real action - cultivate a few business journalists (try WSJ, FT, The Economist, etc.) and give them the scoop. Try and get a few other affected sellers to go "on the record" for the story with facts to back up your contention that eBay ignores the big sellers (since they represent too much lost income for eBay)... Newspapers love these David and Goliath type stories especially during quiet holiday periods when there aren't many real news stories. Drop back here and let us know the result!

Home of the best eBay auction fee & PayPal calculators: http://auctionfeecalculator.com
 
 ST0NEC0LD613
 
posted on January 23, 2007 12:14:17 PM new
They've got to have close to 300-400 listings with the same picture, they just cleverly change up the title a bit. Is that legal to do on eBay? Am I wasting my time by reporting them 20+times a day?


Answer to question #1. No

Answer to question #2. Yes

Ebay don't care about the little guy as long as the big guy gives them money.

 
 sthoemke
 
posted on January 23, 2007 01:33:47 PM new
eBay simply does not enforce the rules when it comes to the "Mega Sellers".

eBay will gladly yank all of the auctions of a seller with a few dozen auctions for any minor violation of the rules, but will let the big online merchants get away with just about anything.

AccStation, eForcity, itrimming, and EveryDaySource is a prime example of what eBya will let the big sellers get away with(excess shipping, indentical items, etc). They are all the same company, and each account has over 7,500 negatives.

 
 gtonline
 
posted on January 23, 2007 01:36:57 PM new
I actually just got a call from my eBay rep and they said that it is definitely against policy. They said to wait a few more days to give the listings that I reported some time to get reviewed and that if I see nothing is done to contact him directly and he will go to the proper authority without having to go through the regular listing reporting procedures. So far so good. We'll see what happens!

 
 irked
 
posted on January 23, 2007 02:27:47 PM new
Hummmm I was looking at everydaysource feedback and just today they have recieved 23.5 pages of feedback just for the 23rd of January. They must be doing a h3ll of a business getting that many in just one day. They have over 484517 feedback and got 10 more while I was parusing. Several negatives and neutrals, guess with that many they don't care. They would have to have employees working for them to keep up.

I did look at some of their shipping and some were inline with shipping if it was priority but know they probably just send cheap 1st class on lot of what I saw. Then there was other stuff that just had rediculous shipping. Guess only way ebay will get their part is to charge final evaluation charges on them but that would punish us all. The day they do that I quit for sure. I have already just about give up on getting anything listed of late, guess you could say I have a life that excludes ebay of late.

**************
I married my wife for her looks, but Not the one she gives me lately!
$$$$$$$$$$$$$
Check it out
And Feebay stuff at This link
 
 pelorus
 
posted on January 23, 2007 03:57:16 PM new
Why don't you try some listings with exactly the same price and shipping and see what happens.

The examples you gave are probably fee avoidance but they are not extreme enough to be completely ridiculous.

 
 glassgrl
 
posted on January 23, 2007 06:23:33 PM new
is it just me or does this sound like a rerun to anybody else?

 
 jackswebb
 
posted on January 23, 2007 07:51:58 PM new



Live Long, Drink Vodka, works for me. [ edited by jackswebb on Jan 24, 2007 08:55 AM ]
 
 rshelby1
 
posted on January 24, 2007 01:24:08 PM new
You know those companies you were talking about do not pull up on terapeak's research. I wonder if they block that some way. Usually I can research anyones screen name.

 
 ST0NEC0LD613
 
posted on January 24, 2007 09:00:37 PM new
Did someone say, "Rerun"?





What's happening!!
 
 shething
 
posted on January 24, 2007 09:16:14 PM new
Sounds like a rerun to me! eBay has pulled a number of my auctions in the cellphone accessory category for excessive shipping over the past few months....and I have to take their idiotic little 11-question tutorial every time in order to get back to business. Peeves me to no end when they pull my listings 'cause I know damned well the competition is getting away with murder. Frustrating as hell!

I'm this close to closing up shop and walking away from eBay for good. It sure ain't what it used to be....=(
 
 twig125silver
 
posted on January 25, 2007 05:35:31 AM new
I agree glassgrl....

 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2026  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!