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 basketweaver1123
 
posted on January 30, 2007 06:40:53 AM new
I had an account 2 years ago but stopped selling on ebay.

Now I'm ready to sell again & tried to set up a new vendio account. It wouldn't let me because I already had a vendio account with my current email address.

So I signed in & updated my expired credit card but my account is still showing inactive. My credit card has been charged the $1.00 so I know that went through ok.

Any suggestions?
Thanks
Shelley

 
 bjboswell
 
posted on January 30, 2007 07:13:38 AM new
Shelly I said it yesterday to someone!! but again, Vendio customer service through email has always been very responsive and timely to me. Link is at the bottom of this page.

 
 basketweaver1123
 
posted on January 30, 2007 07:21:28 AM new
Thank you for responding

I did email them & just received a response. They said my account is active & ready to use.

I checked my account info again & it still says "account cancelled" and "inactive." I am unable to upload images.

I emailed them again so we'll see what happens.

 
 niel35
 
posted on January 30, 2007 07:48:49 AM new
try rebooting.

 
 basketweaver1123
 
posted on January 30, 2007 07:56:58 AM new
I just rebooted...no change

 
 greatlakes
 
posted on January 30, 2007 09:20:28 AM new
I don't know if this could have anything to do with it, but do you have a service plan selected?

[ edited by greatlakes on Jan 30, 2007 09:23 AM ]
 
 basketweaver1123
 
posted on January 30, 2007 09:23:07 AM new
Yes I do. And I even changed it once to be sure.

I appreciate all the responses!

 
 greatlakes
 
posted on January 30, 2007 09:25:38 AM new
I haven't listed anything in ages either and I just noticed that you also have to select an image hosting plan. That used to be included in the service plan, so maybe that's the problem.
 
 
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