neglus
|
posted on October 23, 2007 11:35:42 PM new
I am very certain this is from PP - there was no link to click or anything to answer, used my real name :
Dear ******,
My name is Rendy and I am from PayPal Community Support.
I understand that you have not yet received the payment from ****
for $44.64 USD because up to now it is still unlearned.
I do apologize for that delay but that is actually a known issue on
PayPal's end and not on your buyer. I sincerely ask for your
consideration and understanding on this matter. Be it known also that we
are already working on this one and we are getting this resolved at the
earliest possible time.
I would like to let you know that you are valuable to us, and it is
important for us to help you resolve your concerns. If you feel that
this information is not enough or if you have any other concerns, please
do not hesitate to call us so that we can assist you directly.
Sincerely,
Rendy
PayPal Community Support
PayPal, an eBay Company
-------------------------------------
http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
|
aintrichyet
|
posted on October 24, 2007 01:57:40 AM new
what is a payment that "is still unlearned." ???
|
pmelcher
|
posted on October 24, 2007 03:17:59 AM new
Looks fishy to me, they usually use better English. Are you really missing that payment? Maybe the person wants you to think they paid so you will send the package?
|
tomwiii
|
posted on October 24, 2007 05:40:54 AM new
Rendy works out of the Bangalore branch of PayPal, and flunked "Quiki-Mart English I&II" at Hardley Normal School...
"What me worry?" "childrens do learn"
[ edited by tomwiii on Oct 24, 2007 01:57 PM ]
|
photosensitive
|
posted on October 24, 2007 05:41:40 AM new
Neglus, Did you look at the headers of the email? It does sound suspicious. Is English not the first language of PayPal support?
-----o----o----o----o----o----o----o----o
“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
|
amber
|
posted on October 24, 2007 06:35:54 AM new
I have had several spoof emails from Paypal and eBay using my full name. I have written to ask them how these spoofers (is that a word!) got my name, but have never received a reply.
|
neglus
|
posted on October 24, 2007 06:38:45 AM new
This is the header:
Return-Path: <[email protected]>
Received: from rly-me09.mx.aol.com (rly-me09.mail.aol.com [172.20.83.43]) by air-me08.mail.aol.com (v119.11) with ESMTP id MAILINME083-9d7470ae49fdc; Mon, 08 Oct 2007 22:17:08 -0400
Received: from den01imail01.den.paypal.com (outbound1.den.paypal.com [216.113.188.96]) by rly-me09.mx.aol.com (v119.11) with ESMTP id MAILRELAYINME093-9d7470ae49fdc; Mon, 08 Oct 2007 22:17:03 -0400
DomainKey-Signature: s=dkim; d=paypal.com; c=nofws; q=dns;
h=Thread-Topic:Content-Class:Received:Message-ID ate:
X-MimeOLE:From:To:Subject:MIME-Version:Content-Type:
Content-Transfer-Encoding:X-Mailer:Return-Path:
X-OriginalArrivalTime;
b=8Htf/J5qfD7aKaLvHOVCwNqm0u1vuGl2FLYUUX80kr6GZ5ZoSzbop
PPh8UvdpdhADbbEiRmKLyVmh8qpkEVxGI3gFxNWy0u60qdDjQewMU
inFAdYtl3BvHZSnfdX3BRucDKdlXgWof/t+2Brin3zPFlmdmMGQxY
3cWlE7JvFbDw=;
Thread-Topic: eCheck Delay (KMM7115709I96L0KM) :ppk1
Content-Class: urn:content-classes:message
Received: from oma-kaaas-005 ([10.248.153.56]) by usa-entot-001.corp.ebay.com with Microsoft SMTPSVC(5.0.2195.6713); Mon, 8 Oct 2007 21:17:01 -0500
Message-ID: <21200148.1191896229723.JavaMail.kanauser@oma-kaaas-005>
Date: Mon, 8 Oct 2007 21:17:10 -0500 (CDT)
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1896
From: <[email protected]>
To: <[email protected]>
Subject: eCheck Delay (KMM7115709I96L0KM) :ppk1
MIME-Version: 1.0
Content-Type: text/plain;
charset="utf-8"
Content-Transfer-Encoding: 7bit
X-Mailer: KANA Response 9.5.0.31
X-OriginalArrivalTime: 09 Oct 2007 02:17:01.0904 (UTC) FILETIME=[7A66BD00:01C80A1A]
X-AOL-IP: 216.113.188.96
X-AOL-SCOLL-SCORE:0:2:444821888:9395240
X-AOL-SCOLL-URL_COUNT:
As you can see from the date, I was a little behind in opening "suspect" emails - I ordinarily don't touch the PP ones!
-------------------------------------
http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
|
neglus
|
posted on October 24, 2007 08:01:02 AM new
I checked and there really was an e-check transaction on PP with that buyer that took 9 days to clear. So much for our hypothesis that one can tell the validity of an EBay or PP email by the grammar and syntax. This was the real deal and definitely written by someone not all that fluent in English.
-------------------------------------
http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
|
buyhigh
|
posted on October 24, 2007 12:42:39 PM new
Could the word be unearned? Sometimes easy to make a typo and not check what was typed. Just a possibility.
buyhigh
|
amber
|
posted on October 24, 2007 01:11:59 PM new
If you look at the writer, name is Rendy, probably not someone who has English as a first language.
|
pixiamom
|
posted on October 24, 2007 02:20:46 PM new
If the problem is known to affect other users and PayPal has taken the step to proactively notify Neglus, you would think the reps would be given a canned notification, written by marketing or legal.
|
agate18
|
posted on October 24, 2007 03:11:04 PM new
Send a copy to [email protected] and have then check it to see if it is genuine of fake.
|
sthoemke
|
posted on October 24, 2007 06:06:05 PM new
It is real. The subject line has the Paypal transaction # for the eCheck delay.
|
neglus
|
posted on October 24, 2007 06:53:16 PM new
Yes, it is a 100% real - bona fide PayPal email. I just can't believe it! I think they need to issue cut-and-paste formats for these so users don't have to wonder! I am all for equal opportunity employment but an organization like PayPal needs to be extra careful about its communications. Surely they know that an email like I received would send up warning flags.
-------------------------------------
http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
|
pixiamom
|
posted on October 24, 2007 07:19:44 PM new
Was this an international sale? Paypal Community Support suggests that perhaps PayPal has support centers around the world to support local customers (not a bad idea).
|
