posted on February 12, 2008 08:00:08 PM new
I do not accept Paypal. It is not listed as a payment option on my listings. Someone sent me payment by Paypal. Usually I just go to my account and DENY payment. I got an e-mail from Paypal telling me I had funds and that I should accept or DENY payment. I went to Paypal and it would let me accept, but the DENY button was darkened and when I put the cursor over it, it said "Ebay requires sellers to accept Paypal payments" (or something like that). Anyone else had this problem? I've written to Paypal and am awaiting a reply. I know if you have Paypal listed on your listing ebay requires you to accept it, but nowhere on ebay does it say every seller must accept Paypal. Views of the future to come???
posted on February 12, 2008 08:07:17 PM new
I think it depends on what you sell, how long you have been selling and how many dissatisfied buyers you have.
They announced the following with the big changes:
Safe Payments Requirements
Last January, Bill announced that all new sellers would be required to offer PayPal or a merchant credit card as a safe payment option. This requirement gives buyers a higher degree of protection when transacting with sellers who have little or no track record.
This year we're expanding this requirement to the following sellers:
* a small number of sellers who have the worst buyer dissatisfaction rates
* sellers with less than 100 feedback
* sellers who list in certain categories with higher rates of buyer complaints.
Also, for a small number of these transactions paid with PayPal, when eBay suspects the transaction may result in a dissatisfied customer, PayPal will delay release of the payment funds to the seller until the buyer has left a positive feedback or 21 days have passed without a dispute.
Does any of this apply?
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posted on February 12, 2008 08:11:30 PM new
The rule, as I believe, is that if you accept PayPal, one must accept ALL forms of PayPal...IOW: one can no longer say ya don't accept payments funded by credit cards, etc...
The BUTTON you're talking about is a GLITCH!
The last time I saw this, what I had to do was CLICK on the "ACCEPT" button -- that will bring you to the next page, and on THAT page, there will be the OPTION to REJECT the payment...
Of course, if all else fails, and the above doesn't work, then just ACCEPT the payment & immediately just REFUND the payment back to the buyer -- doesn't cost you anything to so so...
posted on February 12, 2008 08:14:33 PM new
Thanks - I didn't want to accept and find out it was a credit card and have to "upgrade" to another account. Could be a Paypal "glitch" to get people to start accepting Paypal.