posted on May 19, 2008 11:22:19 PM new
Good grief, I don't know what to do now. Sold a book tonight to a man in Puerto Rico, and he's paid through PayPal. PayPal says his address is "confirmed." Trying to print a shipping label, I'm getting the message that the address is not a valid one. I've e-mailed the buyer but in the meantime I wonder if this is a glitch or there's something I just don't know. Here's the page, and please note it's listed as "confirmed":
U.S. Postal Service - Create Your Shipping Label
The "Ship To" address that you provided is not valid. Please verify that you are using an accurate address and click 'Continue'.
Create, purchase, and print U.S. Postal ServiceŽ shipping labels from your PayPal account. Complete the form below to prepare your shipping label.
Recipient's Purchase Information
Item # Item Title Qty Price Subtotal
320251667079 3 bks ARCO-AIRCAM AVIATION SERIES, #2, #8, #13 1 $4.99 USD $4.99 USD
Total Shipping and Handling Paid by Recipient: $4.80 USD
Address Information
Ship From:
Edit address
Adele Smith
XXXXX
IdyllwildCA
92549-3203
United States
Origination
ZIP CodeTM:
Same as return address
Other
Ship To:
Edit address
Rolando Silva
702 Ca. Arabia, altos
San JuanPR
00921
United States
Status: Confirmed address
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[ edited by roadsmith on May 19, 2008 11:23 PM ]
posted on May 19, 2008 11:41:17 PM new
Hi Roadsmith,
I'm not sure how much help I'm going to be...but I'm up : )
I've had the same type of address problem a number of times.
Are you trying to access/buy the label through Paypal? What I do if I have a problem w/ PP, is go over to USPS.com and try printing the label there. For some reason I can usually sneak it by the later when I can't get it through PP. Sometimes I'll have to tweak the address a bit...but I usually always end up w/ a printed label and have never had a package returned.
posted on May 19, 2008 11:49:05 PM new
Thanks. So odd! Paid through PayPal with a confirmed address but problems. Whatever is wrong with PP?
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posted on May 20, 2008 04:39:59 AM new
A confirmed address is just an address where he receives his cc statement,the way a person address is confirmed is by comparing the numeric portion of his address to the numeric portion of the address he received his monthly credit card statement-street number and zip code,the rest is ignored.
why not try changing '702 Ca. Arabia, altos '.
Take out the '.' behind Ca or write out the whole word whatever Ca stands for and remove the ',' behind Arabia?
Did you try looking up his address and figure what abbreviations stand for?
*
Lets all stop whining !
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[ edited by hwahwa on May 20, 2008 04:41 AM ]
[ edited by hwahwa on May 20, 2008 04:55 AM ]
posted on May 20, 2008 07:11:20 AM new
Go to the USPS site and go to the help section and type in shipping to Puerto Rico.
It can be tricky sometimes as their addresses aren't like ours in many cases. They have zones (for lack of a better term) and the sites, especially PayPal, but usps too can think an address isn't correct when it really is. The help section should be able to steer you in the right direction to be able to print a label that will make it there.
