Home  >  Community  >  The eBay Outlook  >  what on earth?? error msg


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 michie333
 
posted on February 10, 2009 03:34:55 PM
I can't launch or even preview my auctions to eBay because of the following big red message:



"A processing error occurred while previewing your listing on eBay.
The venue ebay has possibly returned the following message:

Error 10019: Inconsistent shipping parameters.
ShippingService is required if Insurance, SalesTax, or AutoPay is specified.
If this message indicates you must "put a credit card on file", please click here to verify your ebay account is up to date.
If this message indicates "failed in payment methods", please click here and select at least one payment type
If this appears to be a problem related to ebay, please check here"

what on earth is this- I've tried everything!



--------------------------------------------------------------------------------
The venue ebay has possibly returned the following message:

Error 10019: Inconsistent shipping parameters.
ShippingService is required if Insurance, SalesTax, or AutoPay is specified.
If this message indicates you must "put a credit card on file", please click here to verify your ebay account is up to date.
If this message indicates "failed in payment methods", please click here and select at least one payment type
If this appears to be a problem related to ebay, please check here
 
 ChristopherCS
 
posted on February 10, 2009 04:20:20 PM
Hello michie333,

What is the title of the item your running into this error with? I checked the one item in your pending section currently but it previews without any errors.

This message can appear when you have setup international shipping carriers/costs but don't have anything outside of the US checked in your list of 'ship to' locations. If this were the case you would either need to uncheck the international shipping carriers/costs if you weren't planning to ship internationally, or select where you will ship internationally in your list of 'ship to' locations.


Regards,
Chris
 
 michie333
 
posted on February 10, 2009 04:25:05 PM
thanks so very much- I seem to be up and running now!

 
 
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