posted on September 17, 2009 08:39:33 PM new
What's up with the new Ebay Insurance Policy? I have always given my customers what shipping was , added on 1.85 for handling and materials and vertification ( as a safe guard on lost shipment especially international). If the item was over 25.00 insurance was optional. Over 50.00 required. The customer saw this before buying and had no problems, now ebay wants me to absorb it or put it in to handling. How do we send out WBN's on auctions that we have know idea on what they could go for and will Vendio have a program to change the shipping and handling as the price goes up? Or am I all wrong on this?
posted on September 18, 2009 02:18:19 AM new
Sounds like you have it right to me.
As for Vendio changing it as the price goes up - I doubt it as that is really up to the seller.
Some are going to up their opening price while others will put in their handling fees. Some will no doubt just absorb it.
posted on September 18, 2009 08:10:19 AM new
"Some are going to up their opening price"
What possible good is that going to do? It's still going to sell for whatever it sells for. It won't bring more than it's worth just because you start it higher. You're just kidding yourself.
posted on September 18, 2009 01:27:25 PM new
Yes , we charge more starting and get less profit in the end because less people are interested in higher starting price. Also paypal makes more and so does ebay but we make less in profit margin. In over 10 years in selling on ebay , they keep pushing more and more against the small sellers margin and give more in more to the large sellers who have the lousiest feedback or DSR's. We have had great buyers over the years and great communication with them over shipping and insurance charges and with 10,000 feed backs you can see we have. Now they force you to put more restrictions on insurance when it was great to put optional on small priced items and required on larger ones.
posted on September 20, 2009 08:48:29 AM new
max40 - I didn't say I was going to do that but some sellers will.
The funny thing is that when the free shipping was pushed on us, I offered it and raised my price to cover it on my jewelry site. It didn't seem to hurt me at all - if anything it helped. I guess I was raised in the search and that counted for the good results. Maybe my starting price was too low before but whatever - it worked.
golfwidow1 - that's exactly what I did for 6 plus years on my jewelry site (my second ID) on my main ID I required it on all items but rarely sold anything under $50. I never had one single insurance problem (except for UPS breakage but that's another story)
