posted on October 12, 2009 07:53:56 PM new
I have not been buying for a while but since we moved and 'upsized' a little I thought I could start to buy again!
I was browsing and found a Seller who had some interesting items. The Seller does not have an EBay Store.
I was on one of their listing pages and nowhere could I find the link to add the Seller to my Favourites list.
Please tell me I missed it however if I did not miss it then how are we supposed to remember the Sellers?
PS. Keeping their name written on my hand just won't work for me!
posted on October 13, 2009 08:11:13 AM new
So....is there anyone here who has a contact at EBay they can mention it to?
I am a little Seller so I don't have telephone numbers or a Rep to talk to.
I tried the 'Contact Us' route last night and it was insane as there was nothing in their many drop-down menus that could apply. Finally I clicked on something and sent a question about it. The minute I had done that then up popped a little note that said " We notice you went to several different screens looking for help, would you mind answering a short Survey as to why".
posted on October 13, 2009 07:03:10 PM new
I received a VERY long answer from Customer Service which treated me as though I was a brand new being on this earth!
Max was able to explain in one sentence however they had to copy and paste the long explanation with that sentence hidden in the middle.
It takes a lot to really get me annoyed but I am now offically ticked off!!! This is just not fair to Sellers who do not have a Store so if you are in that position then make sure you have a link in every listing to your other items.
