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 cherishedclutter
 
posted on June 1, 2010 06:21:25 PM new
I just looked at one of the automated invoices Ebay send and at the bottom it has a "message from seller" (in this case, me). Does anyone have any idea where I would go to change that message - it must have been something I set up a long time ago - it has references to paying via cash or money order. I'd really like to get rid of it before Ebay happens to stumble across it. I've looked all over, but can't figure out where it is, so that I can change it. TIA

 
 otteropp
 
posted on June 1, 2010 07:30:25 PM new
WOW!
They don't make that easy to find!

It is in Selling Manager Pro;
> Automation Preferences
> E-Mails eBay sends for you
> After the Buyer has completed Checkout.

Hope that helps you!

 
 ebabestreasures
 
posted on June 2, 2010 02:06:01 AM new
How do you see what they send out? I never get a copy of what ebay sends.

 
 cherishedclutter
 
posted on June 2, 2010 01:23:06 PM new
Otteropp, I'm not using Vendio anymore, I think it must be something I did directly with Ebay. I'm actually still set up with Vendio as a pay as you go customer and I checked, but the post sale message I had on file with Vendio is not the one that is on my outgoing invoices.

Ebabestreasures, I think it must have been some e-mail notification I set up a long time ago. I get copies in my e-mail of the outgoing invoices that Ebay sends to my customers - I usually ignore them, but for some reason I opened one up and read it and then found that old message.

I still haven't figured out how to get rid of the message.

 
 cherishedclutter
 
posted on June 2, 2010 01:37:47 PM new
It looks like I may have to subscribe to Ebay's seller manger pro - just so I can get to the message.

 
 otteropp
 
posted on June 2, 2010 05:20:56 PM new
Cherished...I was not referring to Vendio.
It is in Sales Manager Pro on your My EBay pages.

Go to the MY EBay Summary then hover on the left tab and you will see SM Pro. then follow the directions above.

Hope this works for you.

 
 otteropp
 
posted on June 2, 2010 05:22:52 PM new
Oh dear...silly me! My mind is still on vacation!
I read your first reply but not the second one where you say you don't have Selling Manager Pro.

I rarely use it for anything but it comes 'free' with the Premium Store.

 
 
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