posted on July 22, 2012 12:47:39 AM new
I got a question about shipping on a 10 day listing on July 15. I replied that I would get back with them this weekend with the answer.
When I tried to find the question today - I couldn't. I would say show all but it would only show all for the 1st page. I ended up having to go to sent messages to find the original message. However I couldn't answer it from there. Then I figured that I would have to delete as much as I could to get the question back to page 1 so I could reply to it again. Really, should it be so hard.
Ebay is so afraid that we are going to make contact and sell something without them getting their fee.
posted on July 22, 2012 07:39:20 AM new
When Ebay designs this feature,it does not expect us to retain all the messages in our account,there is a feature which you can ask Ebay to delete some messages,you can look up that feature.
Just like Ebay does not expect us to set up so many Ebay Ids to buy,to sell,to browse etc.
posted on July 22, 2012 08:04:08 AM new
I did reply promptly but didn't have the answer until the weekend. That's what caused the problem.
I just think it's ridiculous that you can't retrieve a message that is less than a week old.
I also tried to change my view to 50 email per page and it wouldn't allow that either.
posted on July 22, 2012 12:13:10 PM new
well,nothing is perfect in life.
Think of all the others who dont even know how to sell on Ebay and they need money Now!
posted on July 22, 2012 03:15:00 PM new
I always save all emails from buyers until the transaction is completed. You can respond multiple times to an email sent by a buyer through Ebay.
