posted on November 4, 2012 08:03:38 AM
Anyone know if I can change a shipping address or at least country destination when invoicing a buyer?
This isn't the first time this has happened, but I have a buyer who's account is in the UK, but currently resides in New York. They want me to change the invoice to reflect the free shipping to NY rather than the $30+ for International shipping.
They emailed me and asked me to update the destination, but I don't see how to do that. I think they have to update the address when they place the order. I would think eBay has a way to correct this. Any help is appreciated.
posted on November 4, 2012 10:35:24 AM
Ebay changed that,you cannot change the country destination.
But you can go to any prior domestic order and print another label.
posted on November 4, 2012 07:16:54 PM
When you print an eBay address label, the address appears on the right side of the page. There iis an edit link above the address.
However, I would not change the address that is on record at eBay. There is a notice above the address box which states -
"You may not be covered by the eBay Seller Protection Policy if you change this address."
I bet that would also apply to those instances where the lazies type their name and address without the use of capital letters. And, we change them to capital letters.
Anyway, I would have the buyer change their address at both PayPal and eBay before you send that package out to them.
