The Express WBN is an html form which will appear in the place of a plain text email - all your customer needs to do is fill out the form then click "submit". If your customer's email client does not support html, they will receive a plain text version with a link, like the Classic WBN.
The Classic WBN is a text email in which there is a link to a webpage that contains the form - which means your customer will need to click the link or enter it in their browser address bar in order to get to the form.
posted on October 3, 2001 02:03:20 PM
This makes formatting a WBN notification message kind of difficult since I would not know if my buyer's e-mail client support HTML.
I had changed my preference to have the buyer fill out the form, not realizing they might not be getting the form. No wonder the buyer's are e-mailing me there was no form.
So now I don't know what to put in the e-mail. Fill out the form if you get one or click on the link if you get one. This seems even more confusing. Pam
