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 RetroBargains
 
posted on April 16, 2003 04:00:34 PM
Did local system maintenance last night on my Win XP system; disk cleanup, defrag, etc.

Uploaded 2 or 3 batches to my Store through SMPro with no problem - cleared temp files with XP Disk Cleanup utility between batches as usual - on the next batch upload to my store I received the following error:

--------------------------------
SMPro error

There was an error opening the 'C:\Program Files\AuctionWatch\data\Customtemplates.map' file.
Do you want to continue?
(The file will be deleted and a new one will be created instead.)
--------------------------------

I selected YES to continue... all batch items uploaded to the store just fine, but I'm curious why this error message may have been generated by SMPro.

Any ideas?

Thanks,
Greg


Greg Williams
Retro Bargains
www.retrobargains.com
 
 RetroBargains
 
posted on April 17, 2003 01:19:05 AM
Received a different error after system cold boot and restart. This error came up when starting SMPro:

-------------
SMPro error

There was an error opening the 'C:\Program Files\AuctionWatch\data\profile.dat' file.
Do you want to continue?
(The file will be deleted and a new one will be created instead.)
-------------

While typing the error text into Notepad, SMPro continued to start up in the background as normal.

I then clicked YES to continue, and it started up a second copy of SMPro at the same time. I ended the first copy that opened and was able to work with the second with no problem.

Appreciate any info on why it may be doing this.

Thanks,
Greg


 
 rtogui
 
posted on April 17, 2003 02:30:43 AM
Hi Greg,

It seems that a few files in the "C:\Program Files\AuctionWatch\data" folder have been altered by the Windows XP maintenance. I'm not sure why this has happened.

I would recommend to synchronize SMPro on startup when you get the error, so that any preferences that might have been lost when deleting files is downloaded back into SMPro.

Now, if such errors continue to happen after restarting your system, synchronizing and restarting SMPro, please let us know; we'll need to look at it in more detail.

Thanks,

-Radu
Got Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service/ !
 
 RetroBargains
 
posted on April 17, 2003 02:22:50 PM
Thanks Radu,

It appears that all is working okay with no problem.

If it happens again I'll let you know so it can be "logged".

I think it will be just fine now though.

Best Regards,
Greg


Greg Williams
Retro Bargains
www.retrobargains.com

"Logging will continue until morale improves"
[ edited by RetroBargains on Apr 17, 2003 02:26 PM ]
 
 
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