eBay authorization tokens expire annually, so you will need to update the token on our website once per year. We will send you an email letting you know when the token is about to expire, in addition to displaying an warning at the top of your Sales Manager control panel.
To update the token, please go to My Account -> Auction Site Accounts, and click the "edit" link next to your eBay ID. Enter the email address associated with your eBay ID and go through the eBay signin process. After this process is completed, your token will be updated (note that you would need to repeat this process on our website if you change your eBay ID or password.)
The email we send to provide advance warning that your token will expire soon will NOT contain a link to click. It will only include instructions on how to update the token on our website. Vendio will never send an email with a link to update information, so if you receive an email asking you to click a link to update your information, it is most likely not legitimate.
