posted on November 22, 2005 09:34:45 AM new
I have had about 5 customers email today (from auctions that ended last night)when they go to checkout...checkout is not combining the shipping. I have saved one below to show you, she checked out with 2 items and each item was $5.75 Priority shipping, so combined shipping should have been 8.63 (since I take 50% off each additional item)she was charged full price for both $11.50:
ORDER 826726162
5444246357 New Crown-ette all- in- one shaper slip beige 38 DD 2005-11-21 1 32.00 USPS Priority MailŪ:$(calc'd)
5444246337 New Crown-ette All-in-one shaper slip BLACK 38 DD 2005-11-21 1 32.00 USPS Priority MailŪ:$(calc'd)
More info on combining
Apply Charges/Credits
More info on charges/credits
Reason:
Amount:
Charge
Credit / Payment
Items: $64.00
Shipping: $11.50
ORDER TOTAL $75.50
PayPal Payment #7Y688500UE103553X: -$75.50
posted on November 22, 2005 10:50:38 AM new
Hello Lisae,
When calculated shipping is chosen, the discounts do not apply. They only apply to fixed rates. Are your other examples all of customers who used calculated shipping?
