posted on April 23, 2009 01:05:58 PM new
I am trying to launch a new auction from Pro using an inventory preset and then filing the info in. It gives me warning page when I click on OK and takes me to the shipping info. All info is filled our correctly as far as I can see. What am I doind wrong now?
Is there any specific error message, or just a general warning? Also, what type of shipping are you offering? (Only domestic, or both domestic and international? Fixed shipping or calculated shipping?).
posted on April 23, 2009 01:14:08 PM new
It is just giving me a general warning with nothing specified. I am using calculated shipping for both domestic and foriegn.
The problem was most likely with your online preferences, which were set to use fixed shipping for domestic. I have changed it to calculated shipping for you. Please synchronize Sales Manager Pro and let us know if you continue to have trouble with this for your future listings.
posted on April 23, 2009 01:48:00 PM new
OK but what if I have some auctions that are fixed price for domestic and calculated for foriegn? Do I need to change something every time?
If you are using Sales Manager Pro, then you must offer either fixed shipping for both domestic and international, or calculated shipping for both domestic and international. If you need to offer one for domestic, and the other for international (on the same listing), then you will need to use the online version of our services to do so.
If you want to switch from calculated shipping to fixed shipping for both domestic and international shipping for a listing in Sales Manager Pro, then first begin the process of creating the listing. Then go to the "eBay Site Information" tab and click the button for "Payment Instructions & Details". Then select "I use fixed shipping rates".
