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 onceoza
 
posted on September 18, 2011 03:00:07 PM new
I used to get this message once in a while, but now it is everytime I use SMPRo. It's telling me that catagories have updated and that I need to close and reopen SMPro to get them to update.

 
 NathanCS
 
posted on September 18, 2011 03:29:26 PM new
Hello,

Have you tried synchronizing Sales Manager Pro yet? If not, please give that a try and see if that helps. If it does not, please try rebooting your computer to see if that fixes the problem.

Regards,
Nathan

 
 onceoza
 
posted on September 18, 2011 04:13:21 PM new
I've done both

 
 NathanCS
 
posted on September 18, 2011 05:51:27 PM new
Hello,

Please try reinstalling the program, and let us know if that makes any difference.

Regards,
Nathan

 
 onceoza
 
posted on September 19, 2011 12:06:42 PM new
Sorry, Nathan. I am still getting that message. I downloaded the program again, resynched and rebooted.

 
 ChristopherCS
 
posted on September 20, 2011 01:03:34 PM new
Hello,

There was an issue during a recent release that is causing this message to display during each sync unfortunately. You can of course ignore it for you and the engineers will try to identify the cause and correct it when available.

Sorry for the confusion, you do not need to restart when you see this message currently.


Regards,
Chris
 
 ChristopherCS
 
posted on September 21, 2011 01:12:26 PM new
Hello,

Just to update this thread, we were able to release a patch this morning that will stop the warning messages about the category updates.

(unless it's a real category update of course)



Regards,
Chris
 
 onceoza
 
posted on September 21, 2011 01:32:34 PM new
Thanks, Chris. I just want you to know that I really appreciate Vendio's quick attention to this problem. You and Nathan are fine representatives of the company. Now, if we can just get the 80 character spaces working for inventory manager LOL! Thanks, Vendio.

 
 
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