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 onceoza
 
posted on March 27, 2013 02:53:52 PM new
Unfortunately, my computer crashed and I'm having to reinstall everything. One thing I need is the SMPro inventory files. I have carbonite, so it should have been backed up. I just need to know which file it is and how to restore it. Thanks.

 
 ChristopherCS
 
posted on March 27, 2013 03:08:32 PM new
Hello,

If you really mean inventory and not the batches - look for the inv.dat file in the Data folder. This should contain your inventory data in SPRO. Swap this out with the new/blank one that is created when you reinstall the software.


Regards,
Chris
 
 onceoza
 
posted on March 28, 2013 07:09:32 AM new
I think I messed up. My inv.dat file wasn't backed up by carbonite because it was within a program that I had to manually indicate to backup


 
 NathanCS
 
posted on March 30, 2013 11:23:49 AM new
Hello,

Unfortunately, you would need to have a copy of the file in order to have this information on your computer. This is information that is stored locally on your computer (and not something that we have a copy of).

Regards,
Nathan

 
 onceoza
 
posted on March 30, 2013 01:03:22 PM new
Okay...so I've started a new inv.dat file. If I am somehow able to take my old computer in and have the old file retrieved, could it be used without loosing my new dat file?

 
 ChristopherCS
 
posted on March 31, 2013 10:28:58 AM new
Hello,

You can only use one of them at a time, and there is no way to merge them. You'd have to swap it out with your 'old' one when you needed to access the old data and swap in the new when you want the new data.

Alternatively you could install a second copy of Pro to an alternate location and access the inventory data as needed by going to the different installs of Pro.


Regards,
Chris
 
 onceoza
 
posted on April 1, 2013 02:15:28 PM new
So I took my old pc to a computer repair shop and put the recovered inv.dat file on a flash drive. So, if I understand you correctly, if I ever need this data, I can move the current file to another flash drive and copy the old file to vendio, right?

 
 ChristopherCS
 
posted on April 1, 2013 03:48:30 PM new
Hello,

If the inv.dat file is in the data folder at the time that SMPRO is launched (and *if* the file hasn't been corrupted), then upon launch SMPRO will be able to access the inventory that was stored in that inv.dat file.



Regards,
Chris
 
 
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