posted on September 17, 2002 10:18:57 AM new
Why are we being hoisted with a new few without even having the opportunity to try the new features? Maybe we'll have a slight overlap of the new release before the new fees but not enough time to test the waters.
I have many problems with the storefront. I cannot print my inventory numbers on any invoices, nor can I print any kind of a message on invoice -- a serious waste of valuable advertising space (and ink and time if I must do so manually). Storefront search is unusuable for my type of merchandise. So far, I cannot adjust categories.
AW Unversal Search -- which would boost seller-to-seller sales -- is unusable for live auctions, even those auctions which are hosted directly in our storefronts. I don't understand this.
Please hold off charging us until January! Let us see if this Christmas season using the new storefront is functional and profitable or not.
posted on September 17, 2002 01:49:23 PM new
Hi Ddeva,
You can use all of the store features right now at no cost. As posted in the announcement the fees will not happen until the middle of October so you will be able to familiarize yourself with the product.
If you go to the Store tab you will see first a tutorial on the new features. It is simple to create new categories and move items to those categories, and delete ones you don't need.
The invoice issues you have raised are tied into post sale. I will pass your concerns to Product Development on these issues.
Regarding search, the search tool is only for fixed price items and no longer includes auctions. It has been this way for quite some time. You will have to search auctions on the actual auction site.
Let us know if you have any other questions or concerns.
posted on September 17, 2002 07:26:49 PM new
I guess it wasn't clear that one month is not long enough. I don't think one month is long enough to get a respose to our new storefronts.
I will be looking into other options as I feel pretty shafted by such a sudden change and short warning for a new monthly fee adding up to $60/year plus .
.