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 baylor45
 
posted on April 7, 2003 04:45:48 AM new
Received this from a customer:
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I was happily shopping and added about a dozen items to my cart... then when I went back to look at a detail, my cart disappeared. The notice said there was nothing in my cart. I was in the midst of checkout and wanted to look at something again. That was when my cart came up empty. And when I tried to re-find all those wonderful items, they were 'unavailable.' Help !!!! These were ads for gasoline, tires, and autos from 1901-1913. Can you locate my cart? Or must I wait until all the items are re-listed and then re-shop? Please respond right away. I don't want to lose these things. Thanks. BD
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I had a copy of his cart contents via email from you and forwarded it to him. But there may be a problem here. Thanks

 
 mgarbea
 
posted on April 7, 2003 08:23:23 AM new
Hi Baylor45,

The cart problem has been addressed at the end of last week. Now the cart works as designed.
Please accept our apologies, and ask your customer to retry shopping either starting from an existing listing which (s)he won, or directly accessing your shop at http://shop.vendio.com/baylor45

Marius
Got more Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service
 
 baylor45
 
posted on April 7, 2003 08:35:17 AM new
Thank Marius: But I received this email this am:
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I ordered three ads this morning- the baker's cocoa pretty tin, the baker's cocoa pretty lady and the towle's log cabin syrup camping ad. When I entered the order, the site skipped the method of payment section and said the transaction was finished. I couldn't retrieve the info. Please call me at XXXXXXXXXX so that I may confirm the order and give you my Visa number. I am anxious to receive these wonderful ads!
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This leads me to believe that perhaps all is not well with the cart? Thanks!

 
 SonyaCS
 
posted on April 7, 2003 08:37:17 AM new
Hello,

What is the order number? We can take a look at the problem to see what happened.

Regards,

Sonya
 
 baylor45
 
posted on April 7, 2003 09:06:18 AM new
567815547
Thanks for checking!

 
 
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