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 newbreed
 
posted on March 16, 2004 05:11:25 PM new
Please provide a "how to" regarding non payment for storefront items. I've just had another person default, as usual. Now I'll have to restock, etc.

Frankly, I'm getting tired of the type of client that my Vendio Storefront seems to be attracting. I had thought that philatelic customers were of a slightly higher I.Q.

Maybe, there's a flaw in the checkout process, since the less intelligent buyers out there always have such a difficult time with how the whole Vendio checkout process works.
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 SonyaCS
 
posted on March 17, 2004 09:26:57 AM new
Hello,

In the event that your buyer does not complete a transaction for a fixed-price Store item, you may request a refund Store line item fee. To request a refund, please use the below URL, and be sure to select Stores from the menu.

https://secure.vendio.com/my/acct/request_refund.html

Please note that you must be logged in to access this form.

To add the item back to your Store inventory, go to the corresponding Inventory item in Sales Manager, and increment the inventory quantity manually. Scroll down, and increment the quantity available in the Store. Save, and the item will reappear in your Store inventory.

Regards,

Sonya
 
 
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