Home  >  Community  >  Vendio Services  >  Vendio Stores  >  Failed to update shipment status
<< previous topic post new topic post reply next topic >>
Community Guidelines 
 jso26
  		posted on March 11, 2011 02:30:13 PM new
Hi,

I received an error message when trying to update the shipment status. Below is the message and order number....

Failed to update the shipment status of the order - 2005854092

Please help.

Thanks,
Jason

 
 ChristopherCS
  		posted on March 11, 2011 02:39:37 PM new
Hello Jason,

Is it possible that you have marked this items shipment status already from either eBay directly or perhaps from PayPal?


Regards,
Chris
 
 jso26
  		posted on March 11, 2011 03:03:45 PM new
Hi Chris,

Yes, I printed shipping and paid USPS label from eBay. Will it update the shipping status in Vendio Store later?

Regards,
Jason

 
 NathanCS
  		posted on March 11, 2011 04:31:30 PM new
Hello Jason,

Thank you for the additional information. We have escalated this to our engineers so that they can correct the problem. However, should this happen again in the meantime, you should be able to correct the problem by editing the shipping carrier for the order. Please simply select the same shipping carrier and save the changes to the order. You should then be able to mark it as shipped. (We have already done this for you for your order 2005854092.) Please let us know should you continue to have trouble with this.

Regards,
Nathan

 
  Return to top of page 
<< previous topic post new topic post reply next topic >>
All times are Pacific Time

Jump to

All content © 1998-2026  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!