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 landplanfran
 
posted on October 17, 2001 08:18:10 AM new
hey

I haven't launched an auction in months and suddenly you are billing me anyway.

How do I delete my credit card from your records.

Any body know how?

I can't believe they are doing this

Fran

landplanfran

 
 BrianAW
 
posted on October 17, 2001 08:31:19 AM new
Hi Landplanfran,

You are being charged because you have been using our image hosting to host this image which has been in your eBay auctions:

powerseller50.jpg

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 camachinist
 
posted on October 17, 2001 11:20:53 AM new
Fran,

If you haven't been listing, then someone has pirated your powerseller logo, hosted on AW, and is using it in their auctions....

You can always change the name of the image so it will no longer be accessible.

I would recommend, if you wish your account terminated, that you put that request in writing (keep a copy for yourself) and send it via certified mail to their corporate address with return receipt requested. Then, if any further charges are levied after that point, you can dispute them with your CC company.

Pat
 
 
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