posted on January 22, 2001 01:42:47 PM new
I am a new seller at Yahoo because Yahoo started to improve its services at the auction site. I wonder if anyone knows if deatbead bidders will be suppended like eBay does. If yes, after how many complaints will this happen? Any info would be appreciated.
posted on January 22, 2001 01:47:32 PM new
still no cs for deadbeats i had one she posted negative feedback and got her payment today and cashed it and i will not ship item
until check is cleared and negative feedvback
is removed by yahoo.
posted on January 22, 2001 01:54:49 PM new
First you will have to get Yahoo to respond to deadbeat bidders with more than canned email. They don't really have a clue. And I have serious doubts any money will ever be refunded. And as I have had people with 20 negatives or more bid on my auctions I don't think they plan to get rid on anybody. Other than sellers!
posted on January 22, 2001 02:06:11 PM new
jacklin >
I am a new seller at Yahoo because Yahoo started to improve its services at the auction site.
From the January 4 Yahoo!Chat session:
InnocentCat asks: How is Yahoo going to improve on the customer service....from the usual "form letter" to a "real" response
y_auctions_guest: We are staffing up our Customer Care team as we realize going to a paid service...
So what did Yahoo!Auctions Customer Service have to say about the deadbeat bidder situation?
posted on January 22, 2001 02:08:53 PM new
I used the new link for a deadbeat bidder for the first time this weekend, I guess I will have to wait 10 more days now.
I think it is easier just to relist and go forward with an item. Cancelling works too but for some reason this is worse to bidders then leaving a bad rating, eveyrtime I have waited for a reply(2-3weeks) then cancelled bid with out leaving a poor rating immediately I have been rated bad by the bidder even tho they were in the wrong.
Cancelling a bidder seems to get their attention, haven't a clue of what Yahoo tells them. The only downfall is if you wait too long and have more then one bidder yahoo will offer it to them without obligation.
I was outbid on several items once in a different auction, when I am outbid, I go find something else to spend my money on, doesn't everyone? 3 weeks later I get a bill for several auctions I had lost to someone else informing me I was now responsible since the first winner fell thru, I paid but it was annoying.
