posted on April 4, 2002 06:33:17 AM new
We are about to go on vacation. After searching Yahoo Warehouse Help we sent an email to them. Unlike Half.Com (which Warehouse cloned) they do not have an (on vacation) function. There response also made no mention of adding it. How could they miss such an important feature?
posted on April 4, 2002 05:14:20 PM new
The odds of selling anything there are very slim anyway.
Yahoo did make it so you can deline to fill any order and not get a negative feedback for doing that. You can simply check your email and if there are any Yahoo Warehouse orders use the decline fuction and there is no harm, no foul. Actually that's better than Half's vacation option. Even if you don't check your email after a few days Yahoo will tell the buyer that the order can not be filled by the seller.
posted on April 7, 2002 05:08:56 PM new
After selling 21 items on Yahoo Warehouse I still had my "new" rating. The 22nd order came in and the item was gone so I clicked the cancel transaction button. There is no box to explain anything. A few minutes later there was a "Yahoo! Warehouse Rating Notification: rating = 1" email in my mailbox. The buyer rated me good because I canceled the order within 1 hour, even though there was no explanation.
I suppose sellers might get a negative for canceling an order if they are on vacation. The warehouse needs a lot of improving to be anywhere near as easy to use as Half.com.
posted on April 8, 2002 10:36:47 PM new
Warehouse is on vacation! I sold one thing there quickly, then nothing. I have inventory on there that I don't have, but oh well, nobody is buying so what does it matter.
posted on April 9, 2002 08:04:38 AM new
I sold 20 items there and all were items that had almost no chance to sell on Half because the other sellers have lowered their prices to next-to-nothing. I got at least double or triple what the same books would have gotten on Half. Still, only 20 items in 5 months is very low volume but better than nothing and only a 10% FVF compared to Half's or soon to be renamed "eBay's Express Buys".
posted on April 9, 2002 09:39:12 AM new
Yes, it's true, a customer CAN rate a seller if they cancel or do not confirm an order. I went on vacation in January and left everything running, because I didn't want to relist everything when I got back. Sure enough..I had a couple of "sales" when I was gone. Even though I didn't confirm OR cancel them, the buyer was able(and one did!) to give me a negative for not confirming or canceling their order.
I just went on vacation again last week and pulled all my Warehouse listings before I left this time. I do not plan on relisting them again on Warehouse until a vacation feature is available....and I wrote them to tell them so.
I could easily list 1000+ items on Warehouse, just as I do on Half.com and Amazon, but sales are currently too sparce there to do all the work of canceling, then relisting all those items each time I leave town for more than 2 days. If Yahoo! is truly serious about becoming competitive in this area, they need to get a vacation feature in place pronto!
Otherwise, Warehouse is only good for those sellers who list only a few items...or someone who never goes on vacation!
posted on April 15, 2002 05:28:25 PM new
I have 700 listings on the Yahoo Warehouse and I too could not believe they didn't quickly adopt the Vacation Button. I suggested it in October. It sure sounds like it would be easy to do. They can sure suspend your auctions in a heartbeat when they feel like it.
Anyways, Why worry about their problems? I am out of town most of the time and when I am I suspend my HalfDot and Amazon listings like a good boy should. Yahoo doesn't care so neither do i. I just ignore the sales and in a couple days the order gets cancelled. I don't even have to relist it...that's how poorly the Yahoo software is... the listing remains on the site.
What does this do to Yahoo customers? Well I assume they tend to say "forget this place" and don't come back. Which is pretty much the attitude long time sellers have.
I listed stuff that had so much competition at giveaway prices on halfDot, that it made no sense to list anywhere else. I list it for what used to be a reasonable price and wait for the newby who hasn't discovered HalfDot to take the bait. It happens several times a week on average with my 700 listings.
Don't worry about feedback. I had 50 sales and a -1 rating until recently...and big book dealers with thousands of listings often have negative ratings. Only unhappy buyers rate you... I had one feedback out of 50 ... the jewel case on a CD got cracked in shipment. Boo hoo hoo... They didn't want a refund of course because they got the Cd so cheap...They never tried to contact me even....just NEGed me. Then out of the blue recently i got a positive somehow....like winning the lottery that was.
posted on April 15, 2002 10:38:33 PM new
Sometimes I think that every selling site that is not eBay or Half are just used mainly to snag newby bidders/buyers. The items on the average sellers website tend to be much more expensive than E & Half as do the third tier auction sites and Yahoo.
Kinda sad when you think about that, except for niche sites, all the other selling sites tend to exist mostly to snag unaware shoppers.
posted on April 18, 2002 04:42:22 PM new
We asked Yahoo about this before we left. They told us if we got neg'ed it would be their fault for nopt having the option. We should just contact them & they would remove it. One of the sales that came in did neg us for not responding. We emailed Warehouse, they removed it within a day or two. Not bad service. We have gotten so many promises from Half that they just ignored. I was very suprised that not only they lived up to their promise, but also did it quickly.
