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 mcmusic
 
posted on November 12, 2013 03:14:25 PM new
One of my auctions failed to launch last night, with ebay error 17 - Item not found in ebays database. I have tried several times to re-launch it with the same results. I called ebay and they referred me back to you, saying it was your problem. I tried sending messages to you via your contact page but when I submitted the messages, I got a blank page so assume they did not send. The ebay auction title in question has the words "cotton carnival" in the title.

 
 ChristopherCS
 
posted on November 13, 2013 09:17:53 AM new
Hello,

Submitting a copy of this item will allow it to post, as when we send it to eBay as a relist of it's previous item number eBay isn't recognizing that item any longer. This can happen every so often for older items being relisted.

We made a copy of this item for you, so the item in pending now should be ready to post when your ready to do so.


Regards,
Chris
 
 mcmusic
 
posted on November 13, 2013 10:38:33 AM new
Thank you very much, Chris! I have scheduled it to launch later this afternoon.

 
 
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