Vendio currently has the following job openings in San Mateo, CA USA:

• Senior Database Engineer/Lead
• Senior Search Engineer
• Online Marketing Manager
• Business Analyst
• Vendio Brand Manager
• Senior Product Manager - Dealio Toolbar
• Product Manager - Dealio.com
• User Interface Designer
• Account Manager
• Customer Service Representative

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Senior Database Engineer/Lead

Are you fascinated by what makes great products tick and why users love them? Do you have a passion for online shopping? Are you interested in working on products that resonate with users trying to find the best deals second to none? Then we would like to talk with you!

We are looking for a Senior Database Engineer/Lead to help build our next-generation consumer-facing e-commerce products. As a senior member of the team you will play a key role in the modeling and structuring of application data and the scalability, reliability and high-performance of the entire application system. An ideal candidate will have strong experience in relational DBMS, data modeling and online transaction processing (OLTP). You will need to participate in project management and cross-team coordination. As a highly motivated person with innovative ideas, you have great software design and implementation skills, the ability to work closely with other team members, possess exceptional communication skills and bring a high level of energy and passion to the job.

Key Responsibilities:

• Architect, design, develop and deliver extensible and reliable persistent data system with high performance.
• Participate in system-level architecture design.
• Develop and own the application data model. Develop stored procedures to implement system functionality.
• Define interfaces of the persistent data system. Interact with other team members to understand cross-dependencies.
• Drive software technical design and development. Support related functions such as product requirements development, QA and customer services.
• Independently design, implement and test complex features as well as lead small-project teams.
• Estimate engineering effort, plan implementation, and rollout software releases.
• Find and help fix stability/reliability/performance issues in a time-critical environment.

Required Experience:

• 7+ years experience in design and developing software systems.
• 5+ years of hands-on experience in database and data-mart design, data-centric applications, database replication and performance tuning.
• Strong experience in SQL and stored procedures.
• Strong experience in MySQL and/or Oracle.
• Strong experience in object-oriented design and implementation.
• Experience in Java and/or C++.
• Experience in both Windows and Linux environments.
• Excellent communication and collaboration skills.
• Can-do attitude; results-oriented; track record in on-time and high-quality product delivery.
• Excellent team player; fast learner; strong problem-solving skills.
• Effective verbal and written communication skills.
• Experience in rapid development methods such as Agile/Scrum a plus; experience as a technical lead a plus.
• BS or MS in Computer Science or equivalent.

To apply for this position and submit your resume for consideration, please use this contact form.

Senior Search Engineer

Are you fascinated by what makes great products tick and why users love them? Do you have a passion for online shopping? Are you interested in working on products that resonate with users trying to find the best deals second to none? Then we would like to talk with you!

We are looking for a Senior Search Engineer to help build our next-generation consumer-facing e-commerce products. As a member of the team you will play an important role in the search application and the scalability, reliability and high-performance of the entire application system. An ideal candidate will have strong experience in search, database or other applications involving high data volumes. You will need to participate in project management and cross-team coordination. As a highly motivated person with innovative ideas, you have great software design and implementation skills, the ability to work closely with other team members, possess exceptional communication skills and bring a high level of energy and passion to the job.

Key Responsibilities:

• Design, develop and deliver extensible and reliable search application software with high performance.
• Participate in system-level architecture design.
• Define interfaces of the search application modules. Interact with other team members to understand cross-dependencies.
• Drive software technical design and development. Support related functions such as product requirements development, QA and customer services.
• Independently design, implement and test complex features as well as lead small-project teams.
• Estimate engineering effort, plan implementation, and rollout software releases.
• Find and help fix stability/reliability/performance issues in a time-critical environment.

Required Experience:

• 5+ years experience in design and developing software systems.
• Strong experience in software development for extensible, scalable and reliable application systems.
• Strong experience in object-oriented design and implementation.
• Strong experience in multiple programming languages with emphasis on Java and C++.
• Experience with search-engines a big plus; experience with ETL and massive data volumes a big plus. Experience with relational databases a plus.
• Experience in both Windows and Linux environments.
• Excellent communication and collaboration skills.
• Can-do attitude; results-oriented; track record in on-time and high-quality product delivery.
• Excellent team player; fast learner; strong problem-solving skills.
• Effective verbal and written communication skills.
• Experience in rapid development methods such as Agile/Scrum a plus.
• BS or MS in Computer Science or equivalent.

To apply for this position and submit your resume for consideration, please use this contact form.

Online Marketing Manager

The Online Marketing Manager role is integral to Vendio's rapidly growing marketing organization and includes a high level of responsibility in new customer acquisition. This is a great opportunity for a strong direct marketer to gain broad experience across a variety of channels and participate in a variety of broader marketing functions.

Founded in 1999 and profitable since 2002, Vendio is a leading eCommerce Software-as-a-Service (SaaS) provider for merchants selling on eBay, Amazon, and other marketplaces. Vendio's customer base represents 5-10% of eBay's listings, selling over $1.6 billion in merchandise each year. In 2006, Vendio launched Dealio.com, the first comparison shopping engine to combine 50 million product results with coupons, deals, and eBay search results all in one destination.

Key Responsibilities:

• Own key acquisition numbers, working with a data analyst to track and report on KPI's across multiple marketing channels including direct marketing, affiliate programs, email, media buys, and social media programs
• Develop, test, and optimize landing pages for products; varying messaging, offers, and creative ensuring high conversion rates... test, test, test, and retest.
• Partner with brand management team to develop effective marketing campaigns (messaging, banners, etc) to be leveraged across all acquisition channels
• Identify a multitude of performance based advertising opportunities and aggressively pursue placement with these publishers, CPA networks, blogs etc. Analyze and optimize campaign performance to continually improve ROI.
• Ensure all landing pages and programs are optimized for organic search, employing an external SEO agency for expertise
• Optimize page layouts/ UI to maximize receipts from affiliates
• Build and manage outbound affiliate program for Vendio. Develop and execute affiliate communication plans, compensation strategies, promotions to increase participation, and provide world class support to partners

Required Experience:

• 3+ years of online marketing experience.
• Solid understanding of Internet advertising economics, business models, etc.
• Exemplary analysis and problem solving resolution at both a strategic and tactical level.
• Ability to aggregate and analyze data to guide decision making and predict financial impacts (i.e, Excel guru)
• High level of initiative, able to work independently on multiple projects and tasks in a fast paced environment
• Bachelors degree from an accredited University
• Strong interpersonal skills with ability to effectively operate with high energy, flexibility, and enthusiasm

Preferred Experience:

• Strong eCommerce background with knowledge of the large players (eBay, amazon, overstock) in addition to Vendio's direct competitors (channel advisor, auctiva). An ideal candidate would be an eBay power seller on the side
• Direct marketing experience either performing lead generation or full cycle customer acquisition for a B2B Internet service
• Worked with a media buyer/ planner purchasing a direct/ CPA basis
• Scaled customer acquisition to develop a multi-million dollar revenue stream

To apply for this position and submit your resume for consideration, please use this contact form.

Business Analyst

Are you one of those strange people that is both left and right brained? You can easily sift through a pile of numbers and find meaning in them? You recognize a marketing campaign is only as successful as the metrics behind it. If so, we have an opportunity for you. Vendio, a leading Software-as-a-Service (SaaS) provider was founded in 1999 and has been profitably serving eCommerce merchants since 2002. Last year the company launched a new consumer facing brand, Dealio.com, the first comparison shopping engine to combine 50 million product results with coupons, deals, and eBay search results all in one destination. The Business Analyst will work on both Vendio and Dealio to measure marketing effectiveness. This is a great opportunity to gain broad experience in a variety of marketing disciplines in both B2B and B2C environments.

Key Responsibilities:

• Track and report revenue and other key performance indicators (KPIs) across online marketing channels including direct marketing, affiliate programs, email, media buys, SEO, PPC, and social media programs
• Aggregate data from multiple sources - including internal databases, Google Analytics, and other third party tracking systems
• Analyze, interpret and report on sales and marketing results, customer behavior patterns, department metrics and ad hoc strategic information as needed
• Collaborate with marketing and product team members on optimizing marketing programs and messaging based on quantitative analysis
• Assist with identifying new KPIs and help the team understand business trends
• Work with the product team to assist in making business projections, pricing decisions, and automating reporting where feasible
• Prepare presentations and analytics weekly to measure effectiveness of spending and growth of the business

Required Experience:

• 1 year of online marketing or data analysis
• Comfortable presenting data in an articulate fashion to the Marketing team
• Ability to aggregate and analyze data to guide decision making and predict financial impacts coupled with exemplary problem solving skills
• High level of initiative, able to work independently on multiple projects and tasks in a fast paced environment.
• Bachelors degree from an accredited University
• Excel guru with comfort pulling data from analytics tools
• Proficiency with all Microsoft Office applications
• Strong interpersonal skills with ability to effectively operate with high energy, flexibility, and enthusiasm

Preferred Experience:

• History of working with Google Analytics or other site tools
• Experience in a subscription driven business with an understanding of how to model lifetime value of a customer
• Technical Bachelors degree (i.e, Engineering, Economics, Computer Science)
• A passion for the Internet and shopping/ eCommerce

To apply for this position and submit your resume for consideration, please use this contact form.

Vendio Brand Manager

Are you a brand marketing guru who is seasoned in B2B Internet Marketing? Well look no further as Vendio is looking for someone to lead brand strategy of this venture capital backed Internet Company. This is a great opportunity to own, refine, and grow the brand strategy of a leading eCommerce Software-as-a-Service (SaaS) business. Vendio automates sales for 50,000+ merchants, selling goods across eBay, Shopping.com, Shopzilla, Dealio.com, and soon Amazon.com too. Come help us position Vendio's ten sophisticated products in a fast-paced startup with the stability of a 5-year record of profitable growth.

Key Responsibilities:

• Own brand strategy, positioning, messaging, and communications
• Develop all external communications via the website, print collateral, sales materials, conference materials, and emails
• Lead creative development for others internally (direct marketing, sales, business development, product) working hand-in-hand with the production/ graphics team
• Manage day-to-day relations with the external PR agency
• Oversee trade shows, sponsorships and media plans and track effectiveness in building Vendio's awareness in the marketplace
• Identify core customer segments, conduct research, and position products for the audience, ensuring a consistent set of brand standards is established
• Hire and oversee a training manager and develop a series of courses to be offered to Vendio customers
• Lead content development that positions Vendio as an expert in eCommerce including re-launching a Vendio blog, developing a webinar series, and hosting a Vendio user's conference.

Required Experience:

• 5+ years of marketing experience with the majority of that in a B2B technology company, preferably in software or Internet technologies
• 3+ years of brand management which includes strategy, positioning, messaging, and creative oversight
• A passion for shopping/ eCommerce with a broad understanding of market dynamics
• Previous experience developing sales collateral, web site content, conference booths, and product data sheets
• History of overseeing external communications and managing the PR function
• Strong interpersonal skills with ability to effectively operate with high energy, flexibility, and enthusiasm.
• Bachelors degree from an accredited University

Preferred Experience:

• Classically trained brand marketer hailing from CPG or an agency and consequently switched over to the technology arena
• Strong eCommerce background with knowledge of the large players (ebay, amazon, overstock) in addition to Vendio's direct competitors (channel advisor, auctiva). An ideal candidate would be an eBay power seller on the side.
• Experience developing content including a blog, webinars, or a user conference

To apply for this position and submit your resume for consideration, please use this contact form.

Senior Product Manager - Dealio Toolbar

Are you fascinated by what makes great products tick and why users love them? Do you have a passion for online shopping? Are you interested in working on products that resonate with users trying to find the best deals second to none? Then the Dealio Team would like to talk with you!

We are seeking an entrepreneurial, hands-on Senior Product Manager who can grow our already successful toolbar business. This position is primarily inbound and works closely with Engineering, QA, and Marketing.

Key Responsibilities:

• Analyze user needs, the market, and the competition in order to define and prioritize new features.
• Write PRDs, use cases and other specifications translated from user and business needs that clearly and succinctly communicate requirements to the team.
• Lead a cross-functional team to develop user-driven features and launch products on time.
• Define and manage Beta programs.
• Track, verify, and actively drive product quality and performance.
• Serve as conduit for customer and partner input as well as competitive information.
• Work with Marketing to coordinate product launches.

Required Experience:

• At least 5 years of product management experience, ideally with a consumer-facing Internet company.
• Direct experience leading consumer-facing product development projects.
• Desire to be in a fast paced, matrix oriented startup.
• Strong project management, organizational and communication skills.
• Web-savvy. Understands Internet technologies.
• Successful management of several product launches from beginning to end.
• Attentive to detail and absolutely thorough when it comes to researching and specifying features.
• BA/BS, ideally in a technical field.

Preferred Experience:

• Prior experience with downloadable client applications and toolbars in particular.
• Familiarity with Web 2.0 features and functionality.
• Familiarity with scrum or other agile software development processes.

To apply for this position and submit your resume for consideration, please use this contact form.

Product Manager - Dealio.com

Are you fascinated by what makes great products tick and why users love them? Do you have a passion for online shopping? Are you interested in working on products that resonate with users trying to find the best deals second to none? Then the Dealio Team would like to talk with you!

We are seeking an energetic, hands-on Product Manager to focus on Dealio.com features. This position is primarily inbound and works closely with Engineering, QA, and Marketing to deliver new Dealio services.

Key Responsibilities:

• Analyze user needs, the market, and the competition in order to define and prioritize new features.
• Write PRDs, use cases and other specifications translated from user and business needs that clearly and succinctly communicate requirements to the team.
• Lead a cross-functional team to develop user-driven features and launch products on time.
• Define and manage Beta programs.
• Track, verify, and actively drive product quality and performance.
• Serve as conduit for user and partner input as well as competitive information.
• Work with Marketing to orchestrate product launches.

Required Experience:

• At least 3 years of product management experience, ideally with a consumer-facing, e-commerce-based Internet company.
• Direct experience leading user-facing projects that emphasize usability and click-throughs to goal pages
• Good understanding of SEO principles.
• Desire to be in a fast paced, matrix oriented startup.
• Strong project management, organizational and communication skills.
• Web-savvy: understanding of HTML, Web servers, and Internet technologies.
• Successful management of several product launches from beginning to end.
• Attentive to detail and absolutely thorough when it comes to researching and specifying features.
• BA/BS, ideally a technical field.

Preferred Experience:

• Familiarity with Web 2.0 features and functionality.
• Familiarity with scrum or other agile software development processes.
• Working knowledge of MySQL, Unix and code versioning systems.

To apply for this position and submit your resume for consideration, please use this contact form.

User Interface Designer

Vendio is looking for a bright and talented User Interface Designer to work in conjunction with our cross functional Product Team. This candidate will be primarily responsible for developing elegant and consistent designs that promote the user's experiences of our online and desktop based products. The candidate should be able to work in a fast-paced environment and is self-motivated.

Key Responsibilities:

• Work with Product team in defining and refining the user experience throughout the sites to achieve company goals
• Create user interfaces that work beautifully and intuitively
• Quickly create and iterate wireframes, workflows and mockups
• Collaborate on design concepts, participate in design reviews and validate designs through testing
• Quickly take mockups / comps and build production ready CSS driven pages to defined specifications incorporating cross browser rendering, performance and display issues.
• Support development and QA teams by quickly providing solutions for usability bugs
• Keep abreast of emerging technologies and trends on the web

Required:
The requirements listed below are representative of the knowledge, skill, education, experience and ability required.

• 3+ years experience at a high traffic consumer site
• Experience incorporating user-centered design methodologies into your design process, including needs assessment, heuristic analysis, and iterative design
• Proficient with hand coding table-less Web layouts using DIV tags.
• Understanding of JavaScript and sever side scripting (PHP, JSP)
• Mastery of web standards, design principles and scaleable dynamic GUIs
• Well organized with clear, effective communication skills
• Able to handle multiple projects with a high attention to detail in a timely manner
• Must feel comfortable in a team based, entrepreneurial, and hard-working culture

Preferred:

• Selling or buying experience on eBay or other social shopping sites.
• Experience with release and source control software (CVS, SVN)
• Flash, Action Script, JavaScript and server side scripting experience (PHP, JSP)
• Web 2.0 tools proficiency: AJAX, RSS, XML-RPC, Blogs, APIs and Mashups
• Experience with mySQL or other databases.
• Familiarity with SEO best practices
• Experience building desktop widgets such as Yahoo Widgets, Dashboard, Vista Gadgets and/or Web-based widgets (Facebook/MySpace)

Education: BA/BS degree in Human-Computer Interaction, Computer Science, Visual Communications or equivalent work experience

Only resumes with online work samples will be favored.

To apply for this position and submit your resume for consideration, please use this contact form.

Account Manager

Position overview:
Vendio is looking for dynamic self-starters to provide top level support to our most valuable customers. In this highly visible role, you will be responsible for building and maintaining healthy and productive relationships with Vendio's top-tier customers. You will act as a strategic partner, assisting your customer base with growing and managing their on and off-eBay businesses. You will be responsible for resolving both technical and non-technical issues for your customer base via email, chat, and telephone.

Excellent organization skills, infinite patience, and a positive, upbeat, can-do attitude are a must in this role! Account Managers are measured on revenue retention and customer satisfaction. Please note, this is not a sales position.

Specific areas of responsibility:

• Post-sale customer/technical support
• Issue management and escalation
• Strategic account development
• Billing and collections
• Credit negotiation
• Business process review/consulting
• Contract maintenance, renewals, and upgrade/downgrades

The ideal candidate will possess the following:

• Experience supporting internet/e-commerce applications (preferrably post-sale)
• Demonstrated aptitude working with online business applications
• Ability to grasp technical concepts and articulate them in layman's terms to non-savvy customers
• Experience working with a global team
• Experience negotiating credits/refunds and dealing with other billing related issues
• Excellent analytical and problem solving skills
• Ability to grasp marketing and business development concepts
• Prior experience on eBay, Amazon, and other e-commerce sites is highly desirable

Education: BA/BS or equivalent experience is preferred, background in business and technical disciplines optimal.

If you feel you are the right fit for this position, we'd love to hear from you. Please submit a cover letter, along with a salary history and your resume.

To apply for this position and submit your resume for consideration, please use this contact form.

Customer Service Representative

Vendio is currently seeking Customer Service Representatives who will help answer questions and resolve issues for existing customers. This position may involve covering some weekend days and holidays. While most of the questions and issues you will be resolving are not highly technical, a moderate degree of technical aptitude is required. The ideal candidate will possess the following:

• Experience supporting complex online e-commerce applications
• Experience troubleshooting Windows applications
• Experience logging and tracking bugs, and interacting closely with engineers
• Experience selling (and buying) on eBay and other online marketplaces
• Ability to maintain a positive, people-friendly attitude when dealing with difficult customers
• Comfortable interacting with customers over the phone as well as live chat, email, and community message boards
• Willingness to work independently with minimal supervision while functioning as an active member of a team
• Ability to effectively communicate and transfer knowledge both to customers and other CS team members
• Ability to work quickly and efficiently while maintaining quality standards
• Ability and willingness to self-train and share knowledge

Responsibilities:
The primary responsibilities of this position are to provide mainly post-sale support to existing customers. You will be required to respond promptly and accurately to requests for information, and you will resolve customer issues and problems and in a friendly, professional manner via email, live chat, message boards, and phone. You will address questions about products, resolve technical problems and basic billing issues, as well as continually educate customers on use of services and best practices.

Vendio provides predominantly internet based business-to-consumer services. You will be working with non-corporate customers addressing issues that may be somewhat technical in nature and/or related to product use. Troubleshooting skills are mandatory, as you will need to proactively search for emerging functional and technical issues and respond/escalate accordingly. You will need to be comfortable answering end-user questions online services and Windows-based applications. Strong attention to detail and pride in work is a must for this position. You will work closely with other members of the Customer Service team and management, the billing department, and the product engineering teams.

Requirements:
The following skills are required for this position. Only applicants possessing these skills will be considered:

• Typing minimum 40 WPM
• Exceptional fluency in English, with advanced spelling and grammar skills
• Understanding of basic internet concepts, and ability to troubleshoot both online web applications and offline Windows desktop client applications. Must be very familiar troubleshooting issues with web browsers in both Windows and Mac environments
• Proven ability to work effectively with difficult or abrasive customers including both technical and non-technical users
• Minimum 2 years previous experience supporting customers via email and phone in an internet/e-commerce environment
• Strong critical thinking skills and excellent judgment
• Proven ability to adapt to changes in processes and workflow revisions

The following skills are highly desired in this position:

• Other language skills (German, Spanish) a strong plus given Vendio\'s international customer base
• Experience supporting high value non-corporate customers
• Experience using eBay and other online marketplaces
• Experience using PayPal and/or other payment processors and gateway services
• College background with focus on business and technical disciplines

Please send resumes in text-only format. Please be sure to include a cover letter and salary history.

To apply for this position and submit your resume for consideration, please use this contact form.



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