Vendio: Fees Policy

These terms are incorporated into Vendio's User Agreement at http://www.vendio.com/ecommerce/terms and are subject to such User Agreement. Your use of any of Vendio's services is subject to the User Agreement in its entirety. This Agreement was updated on October 12, 2017.

1. Fees Schedule

a) Vendio Plans
Ruby Plan
Monthly Subscription Fee: $49.95
or
Sapphire Plan
Monthly Subscription Fee: $99.95
or
Emerald Plan
Monthly Subscription Fee: $149.95
or
Diamond Plan
Monthly Subscription Fee: $249.95

b) Vendio Applications
i. Image Hosting. Image Hosting is included on all plan levels, up to the applicable storage quota specified in the following table for that plan (the "Storage Quota").
  Storage Quota Approximate Image Count*
Ruby Plan 10GB 10,000
Sapphire Plan 30GB 30,000
Emerald Plan 150GB 150,000
Diamond Plan 250GB 250,000
*Image counts assume approximately 1MB per image. This estimate is for your convenience only; billing will be based solely on the plan selected and actual storage size of your images.

For all plans, any usage of Image Hosting exceeding the Storage Quota will automatically upgrade to the next tier, based on peak storage for the billing period. If the Storage Quota of the highest price plan is exceeded, an overage fee of $10/10GB will incur. At any given time, your total image storage equals the sum of the file sizes of all images uploaded to Vendio (including unfiled images and those filed in image folders), plus the sum of the file sizes of all images in your Recycle Bin. Any other images, such as ZoomStream Images and logos, or images for custom templates, are excluded from your storage calculation. Your peak storage equals the highest total image storage used in a given billing cycle.

ii. Watermarking. Watermarking is included within all Vendio Plans.

iii. ZoomStream Images. On all plan levels, an initial $1.00 fee (the "Initial ZoomStream Fee") will be charged upon upload of each ZoomStream image (the "Uploaded Image"), which enables up to two weeks of unlimited use. A $0.50 renewal fee will be charged for each subsequent two-week period of storage of the Uploaded Image. Images uploaded, deleted, and uploaded again are subject to the Initial ZoomStream Fee.

iv. Vendio Gallery. The Vendio Gallery (enhanced Vendio Gallery Traffic Booster Edition) is enabled and included within all plans.

v. Personal Assistance. A Personal Assistance subscription is included within all plans.

vi. Vendio Reports. Store Reports and Marketplace Reports are included within all plans.

vii. Vendio Reviser. Reviser is included within all plans.

viii. Vendio Counters Pro. The enhanced Counters Pro Edition is included within all plans.

ix. Vendio Shipping Insurance. Insurance is included within all plans (with different insurance levels).
2. General

a) Enrollment. Subject to availability, you may enroll in a Vendio pricing plan in accordance with the Fees Schedule or your contract fees schedule. Each month, Vendio will charge you the applicable fees, which will appear on your statement or invoice. Except as otherwise noted, each indicated fee is in addition to, and not in lieu of, the other indicated Vendio fees and fees charged by related services. Examples of cumulative, related services include, but are not limited to, payment processing, eBay and Amazon marketing, and shipping services.

b) Billing Vendio will charge you the non-refundable, prepaid monthly fee indicated applicable to each of your selected plans, if any. All monthly, annual fees and usage fees will be charged until you cancel your subscription. Each Vendio Plan or Vendio Application Plan subscription (where applicable) must be canceled independently. If you cancel one subscription, Vendio will continue to provide and charge for other requested services until you meet the cancellation requirements in this Section.

c) Payment. Payment will be made by a valid credit card or any other payment method accepted by Vendio. Fees are payable in U.S. dollars. If you have previously provided your credit card for payment, Vendio will charge your credit card for billed amounts on a regular monthly basis beginning at the end of your free trial and continuing until your account is terminated.

d) Past Due Accounts/Credit Risks. For accounts that are in arrears or accounts that Vendio, in its discretion, believes may represent a credit risk; Vendio may charge amounts as they come due or sooner than the account would otherwise have been charged based on its billing cycle. If your account is scheduled for renewal, but your credit card on file has expired; you may be requested to update your account. For your convenience, we will also try to process your renewal with your existing credit card. You will be billed a monthly finance charge of the lower of 1.5% or the highest amount permitted by applicable law if your account becomes past due. Your account may be suspended or terminated for non-payment. You will reimburse Vendio for any costs arising from collections activity.

e) Account Closure. You may close your account by emailing us at service@corp.vendio.com to request closure or sending us a request using the contact us form.

f) Changes to Fees. Vendio may change the Fees Policy effective seven days after those changes have been posted on our website and may add new fees effective immediately upon posting the new fees.

g) Discounts, Credits and Refunds. Vendio may, in its discretion, offer discounts, coupons or promotions that may reduce applicable fees. Users may request credits to their account by contacting Vendio customer service. Credits will be granted in Vendio's discretion. Any refunds will be made in credits to your Vendio account. You will not be entitled to a refund in the event we cancel your services for a violation by you of these Terms and Conditions or if you have not used the services.

3. Fee Specifics and Mechanics.

a) Vendio Plan Fees
i. Monthly Subscription Fee. If you are subscribed to a monthly Vendio Plan, at the beginning of each monthly billing cycle during which you have enabled a Vendio Plan, you will be charged the non-refundable Vendio Plan Monthly Subscription Fee.

ii. Products. At any given time, your product count (also referred to as "SKU count") equals the number of top-level non-unique products in your Vendio inventory (the "Included Product Count"). Only top-level products, excluding variations, are included in this count. Your peak product count equals the highest total product count used in a given billing cycle. For all plans, product counts exceeding the Included Product Count will automatically upgrade to the next tier, based on the peak product count for the billing period. If the Included Product Count of the highest price plan is exceeded, an overage fee of $10/1000 Products will incur.
  Included Product Count
Ruby Plan 1000
Sapphire Plan 3000
Emerald Plan 15000
Diamond Plan 25000

iii. Multiple Marketplace IDs. The Vendio Plans include the ability to sell using several accounts per sales channel (each a "Venue ID"). Users may add additional Venue IDs to enable managing multiple external accounts within a single Vendio account, up to the applicable limits specified in the following table for that plan (the "Marketplace ID Limit"). Shopping engines (Google Product Search, Shopzilla.com and Shopping.com) do not count toward your Marketplace ID Limit.
  Marketplace ID Limit
Ruby Plan Multiple eBay, 1 Amazon, 1 Vendio Stores, 1 OpenSky
Sapphire Plan Multiple eBay, 1 Amazon, 1 Vendio Stores, 1 OpenSky
Emerald Plan Multiple eBay, 1 Amazon, 1 Vendio Stores, 1 OpenSky
Diamond Plan Multiple eBay, 1 Amazon, 1 Vendio Stores, 1 OpenSky

b) Grandfathered Plans.
Our March 4, 2009 announcement discontinued plans that users may have selected prior to that date and were allowed to retain (the "Grandfathered Sales Manager Plans"). Our March 28, 2011 announcement discontinued Vendio Platform Plans (the "Grandfathered 2009 Plans"). Our May 29, 2012 announcement discontinued "Vendio Platform Bundles". As of February 27, 2013, the "Vendio Precious Metal Plans" are discontinued (the "Grandfathered 2012 Plans" and, together with the Grandfathered 2009 Plans and the Grandfathered Sales Manager Plans, the "Grandfathered Plans"). Sales Success Fees, Final Value Fees and Listing Fees only apply to Grandfathered Plans. As of June 5, 2013, the "Vendio Community Edition Plans" are discontinued (the "Vendio Precious Metal Plans" and, together with the Grandfathered 2012 Plans, the Grandfathered 2009 Plans and the Grandfathered Sales Manager Plans, the "Grandfathered Plans"). Sales Success Fees, Final Value Fees and Listing Fees only apply to Grandfathered Plans. Our March 17, 2017 announcement discontinued monthly plans priced at less than $99.95 per month, including all Grandfathered Plans.As of October 12, 2017, we have discontinued all the plans that users may have selected prior to that date.
4. Referral Bonus.
a. Eligibility This Referral Bonus is open to all registered users of Vendio with a Vendio account in good standing.

b. Qualified Referrals. You will only refer Vendio to individuals with whom you have a pre-existing personal or business relationship and whom you believe would like to receive the Vendio services (a "Friend"). Without limiting the foregoing, you may not obtain names for referral from (i) group email addresses or (ii) email mailing lists. You may not submit yourself, under any account name, for this Referral Bonus. For a limited time, there are no restrictions on the number of Referral Bonuses you may earn. Your Friend will only be deemed to have been referred for the purposes of these Terms and Conditions if your Friend, within 90 days of the referral:
  • properly registers for Vendio with a valid credit card;
  • consents to payment of the Referral Bonus;
  • confirms his or her email address;
  • has never been a Vendio user at the time of the referral; and
  • uses the special referral link provided to you by Vendio (the "Referral Link") or properly attributes the referral to you when registering at Vendio.
c. Referral Bonus. For each Friend that you refer to Vendio who completes the new account Referral Bonus requirements below, we will credit your Vendio account 15% of the value of any Monthly Fees, Annual Fees, Listing Fees, or Final Value Fees charged for your Friend's first six months of use of Vendio Services (the "Referral Period"), less any fee refunds, uncollected amounts, discounts, promotions, and credit card chargebacks (the "Referral Bonus"). Each month during the Referral Period, we will credit your account for the amount of the Referral Bonus.

d. Referral Solicitations. You may not: (a) include the Referral Link in an auction, (b) directly or indirectly offer any person or entity any consideration or incentive (including, without limitation, payment of money (including any rebate), or granting of any discount or other benefit) for referrals to our site (e.g., by implementing any "rewards" program for persons or entities whom you refer to our site); (c) read, intercept, record, redirect, interpret, or fill in the contents of any electronic form or other materials submitted to us by any person or entity; (d) in any way modify, redirect, suppress, or substitute the operation of any button, link, or other interactive feature of our site; (e) make any orders or subscription requests, or engage in other transactions of any kind on our site on behalf of any third party, or authorize, assist, or encourage any other person or entity to do so; (f) take any action that could reasonably cause any customer confusion as to our relationship with you, or as to the site on which any functions or transactions (e.g., search, order, browse, and so on) are occurring; or (g) post or serve any advertisements or promotional content around or in conjunction with the display of our site (e.g., through any "framing" technique or technology or pop-up windows), or assist, authorize, or encourage any third party to take any such action.

e. Remedies for Your Noncompliance. If Vendio determines in its sole discretion that you have not complied in good faith with these terms, Vendio may, in its discretion and in addition to any other rights and remedies it may have against you, immediately and without notice to you, withdraw all benefits to you and your Friends including, without limitation, by canceling or declining to credit any and all Referral Bonuses.

f. Your Consent to Use Your Data in E-Mails. You grant to the Vendio service your consent for it to use your name and email address for the purposes of Referral Bonus processing. You agree not to use any false email addresses or names.

g. Representations and Warranties. You represent and warrant to Vendio that you have an existing business or personal relationship with each Friend and that it is your genuine opinion that each Friend would wish to receive the Vendio Referral Email or a Payment from you through Vendio. By providing us with email addresses of your Friends for transaction purposes, you are affirmatively requesting and authorizing Vendio to send them an email, as outlined herein, on your behalf.

h. Referral Bonus Period. Vendio reserves the right to discontinue or temporarily suspend the Referral Bonus or the ability to capture new referrals through links or registration for any reason, at any time and for any duration at its sole discretion, and without notice.

i. Redeeming Credit Balances. If your Referral Bonuses and other credits are larger than your service fees and other charges, your account may have a credit (i.e. positive) balance. While your account is active, you may redeem any credit balance greater than $10 by contacting customer service. Only one request and disbursement may be made during your monthly billing cycle. If you choose to close your account, upon request we will enable a final redemption once all fees are settled.

j. Expiration of Credit Balances. We will carry a credit balance while your account is active and for six months after the last valid charge on your account. Any Referral Bonus received and credit balance not used for a purchase or withdrawn from your Vendio account will expire after six months of inactivity.

k. Privacy. You understand that, due to privacy constraints, Vendio will be able to offer very little information, if any, in response to inquiries regarding the transactions that determine referral bonuses.