Vendio™ Launches Free Service to Help eBay™ Merchants Thank Bidders
Helps Sellers Send Automated E-mails to Bidders to Begin the Sales Process Sooner
"With the Buyer Appreciation service, eBay merchants can thank a bidder much like a brick and mortar business owner greets and thanks a customer for entering his or her store," said Rodrigo Sales, CEO of Vendio. "And like the business owner, eBay merchants can use the first point of contact to upsell other items, or to offer incentives that encourage buyers to follow through with purchases."
The Buyer Appreciation service can be used alone or in conjunction with Vendio Sales Manager, which helps sellers automate all necessary e-mail correspondence throughout the sales process, including Winning Bidder Notifications, Payment Received Notifications, Shipment Notifications, and Feedback Reminder Notifications. Whether used alone or with Vendio Sales Manager, Vendio Buyer Appreciation can help eBay merchants:
Inspire buyer trust and drive more sales through cross promotion
"Thank You" e-mails are sent automatically to bidders and showcase the seller's other items on eBay or promote buying incentives like discounts on combined shipping or free gift wrapping.
Reduce the number of unpaid bidders
Sellers can validate the bidder's contact information by watching for "bounced" e-mails.
Grow their "opt-in" mailing lists
Each bidder can easily "opt-in" to the seller's mailing list so they can contact buyers later with special offers.
Vendio's Buyer Appreciation is in complete accordance with eBay policy, as bidders' e-mail addresses are not recorded or stored unless they explicitly opt-in to the mailing list. The service can be used in conjunction with any other sales management service or eBay listing method and is offered at no charge. More information is available at www.vendio.com.