First, by "FREE", we mean FREE. No hidden fees, no
listing fees, no final value fees, no image fees. The Vendio Store
is completely 100% free. There is no catch. We offer a FREE Store so
more merchants can experience Vendio's powerful platform and see how
we've built a comprehensive selling solution that is unbelievably
easy to use. As your business grows, we hope you'll consider Vendio
as your partner and utilize our multi-channel selling applications
to take your revenues and profits to the next level. Your success
will be our success. It's that simple.
What is multi-channel selling and how can it help me?
A multi-channel seller is taking full advantage
the shopping oriented distribution opportunities available online.
These channels include marketplaces, search engines, and shopping
comparison sites. Vendio's multi-channel services enable you to get
your products in front of more buyers and help you manage your ROI
and increase profitability. Vendio can help you find new customers
on eBay, Amazon, Google and Yahoo search engines, Google Product
Search, and shopping comparison engines like Shopzilla and
Shopping.com.
How long has Vendio been in business?
Since 1999, Vendio has helped merchants
successfully sell online, reach more buyers, and grow their
businesses. Over one million sellers have trusted Vendio's auction management system to help them sell more than $15 billion in merchandise to
nearly 300 million buyers.
Why should I use Vendio?
If you sell online, it makes sense to consider a
channel management solution to automate your selling tasks and
expand your online reach. Choose Vendio over other providers in the
space because we provide the best-in-class technology, comprehensive
features that are easy to use, at the best price. Are you using
ChannelAdvisor or Infopia? Vendio can save you 50% or more off your
channel management fees. Why pay more for less intuitive solutions?
If the store is free, why do you require a credit card on registration?
You will not be charged anything when you register
for a free store. Vendio collects credit card information in order
to validate your identity and prevent fraudulent sellers from
signing up.
What does Vendio cost?
The Vendio Store is free. Syndicating your
listings to Amazon.com will be free for 2009! We charge final value
fees for selling on eBay. Vendio also offers a variety of
applications (some are free!) to help you increase sales online.
Learn More about Pricing
I already have a Store on my own domain. Can I still use Vendio?
Absolutely. Just visit your Store Designer and
follow the few easy steps, and your store will be on your own
domain.
What does Vendio offer for customer support?
Vendio offers free email support which is
available 24/7. Phone and chat support are also available, M-F, 9am
- 5pm, at a minimal cost. Accounts that meet certain revenue
thresholds will be provided access to a personal Account Manager
for no additional cost.
What do I need to do to get started with Vendio?
We have designed the Vendio Platform to be very
easy to set up and use. There are really just two things that you
really need to know. When you first log in, you will be on the My
Vendio page, which is your Vendio dashboard. My Vendio will assist
you in navigating and using the various Vendio products.
Additionally, most products have a "Preferences" link - This will
allow you to set global settings and automate many of your task.
If I sign up for Vendio, do I still have to pay eBay fees?
Yes. Vendio fees are billed through your Vendio
account. eBay will continue to bill you their portion of fees
directly through your eBay account. Vendio fees do not in any way
offset your eBay fees
How can I pay for Vendio's services?
We currently accept Visa or Mastercard.
Is the Free Store SEO friendly?
Vendio's Store includes pre-built SEO features,
which means your Vendio store will automatically be coded with
search engine friendly architecture. You will have the option of
adding your target, relevant keywords to each category section and
product page, which increases your chances if getting your pages
ranked higher in the search engine results.
Can I use Google Analytics with my Vendio Store?
Yes, and Vendio makes it so easy. From your Store
Designer simply copy and paste your Google Analytics tracking pixel.
If you aren't using Google Analytics yet, we strongly recommend
creating an account at http://analytics.google.com. This is a free
analytics tool that will give you valuable insight into your user
traffic statistics, sources, and navigation patterns.
Can I customize my Free Vendio Store?
Vendio offers several ways to customize your Store
to create a unqiue, branded shopping experience for your customers.
Vendio offers 150+ templates which contain flexible fonts, colors,
and background styles and the ability to upload your branded
graphics. All the Store pages are fully customizable and so easy to
modify - simply drag and drop the navigation and layout using our
WYSIWYG editor. Advanced customization is also available for those
who wish to completely customize their store.
Can I get a live demo of the Vendio Store and Platform?
To request a personal walk-through of the Vendio
Platform and our Applications click on the "REQUEST DEMO" link on
the Vendio Home page. A Vendio Representative will typically
contact you within the next business day.
What marketplaces does Vendio support?
Vendio's multi-channel platform enables you to sell on eBay, eBay
stores, and Amazon and the FREE Vendio Store as well as distrubute
your products to Google Product Search, Shopzilla and Shopping.com
Can I use the applications without the Vendio Platform?
Yes, Vendio offers several stand alone
applications including Free Gallery, Free Counters, and Free Buyer
Appreciation. Additional stand alone applications available for a
low monthly subscription fee include Research, Customer Manager,
Reviser, and Image Hosting. More Info
